Hybrid Patient Financial Counseling & Billing Specialist

TC Industries Of Canada Company; Bristol; Hybrid; GBP 30,000 - 40,000; Full time

Job summary

A health services provider in Bristol is seeking a Patient Financial Services Representative to assist patients with the financial aspects of their care. The role involves verifying insurance eligibility, documenting payment plans, and ensuring compliance with billing practices. Ideal candidates will have customer service experience and knowledge of medical insurance. This position offers a hybrid work schedule after 90 days.

Qualifications

• One-year experience in patient accounts, healthcare finance, and customer service.
• Experience in community health center or multi-payer medical environments preferred.
• Knowledge of medical insurance plans and eligibility.

Responsibilities

• Support patients navigating financial aspects of care.
• Verify eligibility and assist with insurance applications.
• Maintain accurate accounts receivable records.

Skills

Customer-service skills

Interpersonal communication skills

Critical thinking

Attention to detail

Education

High school diploma or equivalent

Education in business or healthcare administration

Tools

EHR/EMR systems

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

A health services provider in Bristol is seeking a Patient Financial Services Representative to assist patients with the financial aspects of their care. The role involves verifying insurance eligibility, documenting payment plans, and ensuring compliance with billing practices. Ideal candidates will have customer service experience and knowledge of medical insurance. This position offers a hybrid work schedule after 90 days.