Hybrid Motor Claims Ops Lead: Data & Process Excellence

AXA XL Group; Ipswich; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

A leading insurance firm in Ipswich is seeking an experienced professional to support the operational efficiency of the Motor Claims team. Responsibilities include managing vendor relationships, producing analytical insights, and overseeing performance metrics. The ideal candidate will have a strong background in motor insurance and data analysis, with proficiency in tools like Power BI. This role offers a hybrid working model for better work-life balance.

Benefits

Flexible working arrangements

Enhanced family-friendly leave benefits

Qualifications

• Significant experience in portfolio analysis using reporting tools.
• Experience in process optimization within operational roles.
• Ability to convey complex information clearly and concisely.

Responsibilities

• Produce daily statistics for the Motor Claims team.
• Manage relationships with vendors to optimize service delivery.
• Oversee the operational excellence and continuous improvement of claims processes.

Skills

Portfolio Analytical skills

Operational expertise

Understanding of insurance regulation

Knowledge of Motor insurance

Change management

Communication skills

Project management

Tools

Power BI

Python

Job description

A leading insurance firm in Ipswich is seeking an experienced professional to support the operational efficiency of the Motor Claims team. Responsibilities include managing vendor relationships, producing analytical insights, and overseeing performance metrics. The ideal candidate will have a strong background in motor insurance and data analysis, with proficiency in tools like Power BI. This role offers a hybrid working model for better work-life balance.