Hybrid IT Support Engineer — Remote with London Office

CluePoints SA; United Kingdom; Hybrid; GBP 40,000 - 50,000; Full time

Job summary

A fast-growing technology firm in the United Kingdom is seeking an IT Support Engineer to provide exceptional technical support across locations. The role involves maintaining IT infrastructure, managing access and mobile devices, and offering end-user support. Candidates should have 3-5 years of experience in corporate IT environments and a bachelor's degree in a related field. The position offers competitive salary and benefits, with opportunities for training and growth in an international team.

Benefits

Flexible working hours

Access to training materials

Team-building activities

Qualifications

• 3-5 years experience in corporate IT environments focusing on end-user support.
• Strong analytical and problem-solving aptitude.
• Familiarity with ITIL practices and networking fundamentals.

Responsibilities

• Maintaining corporate IT infrastructure including workstations and cloud applications.
• Supporting Microsoft Entra ID and access management.
• Providing end-user technical support and training.

Skills

End-user support

Windows/Mac/Linux workstations

Microsoft 365 administration

Azure cloud services

IT security principles

Customer service orientation

Analytical problem-solving

Communication skills

Education

Bachelor's degree in computer science or related field

Tools

Microsoft Entra ID

Jira Service Management

JAMF or similar MDM solutions

Job description

A fast-growing technology firm in the United Kingdom is seeking an IT Support Engineer to provide exceptional technical support across locations. The role involves maintaining IT infrastructure, managing access and mobile devices, and offering end-user support. Candidates should have 3-5 years of experience in corporate IT environments and a bachelor's degree in a related field. The position offers competitive salary and benefits, with opportunities for training and growth in an international team.