Hybrid Driver Desk Advisor – 20h/week, Customer Delight

BNP Paribas Group; Swindon; Hybrid; GBP 28,000; Part time

Job summary

A leading vehicle leasing company in Swindon is seeking a part-time Customer Service Advisor for their Driver Desk. This role involves assisting drivers with a variety of queries, from bookings to roadside assistance, supported by a full training program. Applicants should have a warm telephone manner and a willingness to learn. The position offers a competitive salary of £27,976 pro rata and additional bonuses, along with numerous benefits including private medical cover, 25 days holiday, and a hybrid working model.

Benefits

Private medical cover

Company pension

Discounts on products and services

Paid volunteering days

Free on-site gym

Subsidised restaurant

Qualifications

• Passionate about delighting customers.
• Enjoys dynamic work environment.

Responsibilities

• Handle queries related to vehicle bookings and roadside assistance.
• Provide a warm and friendly support to customers.

Skills

Warm and helpful telephone manner

Curiosity and hunger for learning

Ability to learn new systems and tools

Job description

A leading vehicle leasing company in Swindon is seeking a part-time Customer Service Advisor for their Driver Desk. This role involves assisting drivers with a variety of queries, from bookings to roadside assistance, supported by a full training program. Applicants should have a warm telephone manner and a willingness to learn. The position offers a competitive salary of £27,976 pro rata and additional bonuses, along with numerous benefits including private medical cover, 25 days holiday, and a hybrid working model.