Hybrid Customer Service Executive: Orders & Quotations

Johnson Matthey; Royston; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A global leader in sustainable technology is seeking a Customer Service Executive in Royston, UK. The role involves processing customer orders, resolving issues, and supporting the sales team to ensure excellent customer service. Ideal candidates will have a background in sales or customer service, strong numeracy skills, and proficiency in Microsoft applications. Benefits include competitive salary, retirement savings, health plans, and flexible working options. Join us to help drive the transition to a more sustainable future.

Benefits

Retirement savings

Share plans

Medical plans / health assessments

Fitness discounts

Qualifications

• Experience in a Sales or Customer Service environment.
• Ability to make precise mathematical calculations.
• Proficiency in Microsoft Office applications.

Responsibilities

• Process customer orders and quotations as per customer needs.
• Work with operational teams to ensure timely service delivery.
• Manage customer complaints and inquiries efficiently.

Skills

Sales or Customer Service experience

High numeracy skills

Proficiency in Microsoft Packages

European language skills

Job description

A global leader in sustainable technology is seeking a Customer Service Executive in Royston, UK. The role involves processing customer orders, resolving issues, and supporting the sales team to ensure excellent customer service. Ideal candidates will have a background in sales or customer service, strong numeracy skills, and proficiency in Microsoft applications. Benefits include competitive salary, retirement savings, health plans, and flexible working options. Join us to help drive the transition to a more sustainable future.