Hybrid Client Services Coordinator – Seasonal

UKund Control; Billericay; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A leading grounds maintenance company in Billericay seeks a Client Services Coordinator. In this role, you will manage client relationships, oversee contract renewals, and drive revenue growth while ensuring excellent service delivery. The position involves both hands-on and strategic tasks, offering opportunities for professional development in a supportive environment. The ideal candidate will have strong communication skills and experience in customer service, along with proficiency in Microsoft Office tools. This is a permanent position with a competitive salary and benefits.

Benefits

23 days holiday plus bank holidays

Yearly bonus scheme

Share options

Robust pension scheme

Employee support services

Free gym memberships

Employee Recognition Scheme

Volunteering days

Qualifications

• Experience in customer service or office roles.
• Ability to multitask and manage competing priorities.
• Desire to support clients and achieve successful outcomes.

Responsibilities

• Nurture client relationships through regular communication and issue resolution.
• Oversee contracts and manage renewals for profitability.
• Support team management while empowering staff.
• Identify revenue growth opportunities and upsell services.
• Manage time for various tasks efficiently.
• Analyze performance using data tools to drive improvements.

Skills

Customer service experience

Strong communication skills

Results-driven approach

Microsoft Office proficiency

Tools

Power BI

MS Teams

Job description

A leading grounds maintenance company in Billericay seeks a Client Services Coordinator. In this role, you will manage client relationships, oversee contract renewals, and drive revenue growth while ensuring excellent service delivery. The position involves both hands-on and strategic tasks, offering opportunities for professional development in a supportive environment. The ideal candidate will have strong communication skills and experience in customer service, along with proficiency in Microsoft Office tools. This is a permanent position with a competitive salary and benefits.