HR Advisor (6 month FTC)

Dow Jones; City of London; On-site; GBP 45,000 - 65,000; Full time

Job summary

A leading financial information firm is seeking an HR Advisor in London to deliver high-quality support to employees and managers. In this role, you will manage complex employee relations cases, enhance the employee lifecycle, and contribute to the evolution of key HR platforms. The ideal candidate has strong HR advisory experience, knowledge of UK employment law, and skills in data-driven decision making. This full-time role offers comprehensive healthcare and various employee benefits.

Benefits

Comprehensive Healthcare Plans

Paid Time Off

Retirement Plans

Comprehensive Insurance Plans

Lifestyle programs & Wellness Resources

Education Benefits

Family Care Benefits & Caregiving Support

Commuter Transit Program

Subscription Discounts

Employee Referral Program

Qualifications

• Demonstrable experience in HR advisory or business partnering roles.
• Proven experience managing employee relations matters.
• Sound knowledge of UK employment law.
• Strong collaboration skills and the ability to influence outcomes.
• Adaptability in a fast-paced environment.

Responsibilities

• Deliver accurate people process support across the employee lifecycle.
• Coach employees on HR self-service tools.
• Manage complex employee relations cases.
• Support the evolution of ServiceNow and Workday.
• Contribute to continuous improvement in the team.

Skills

HR advisory experience

Employee relations management

Knowledge of UK employment law

Proficiency in ServiceNow

Collaboration skills

Data-driven interpretation

Excellent communication skills

Adaptability in fast-paced environments

Tools

ServiceNow

Workday

Job description

Direct message the job poster from Dow Jones

This role reports to the Global People Team Lead, based in London, and works closely with People team colleagues across EMEA, the Americas and APAC. The HR Advisor will deliver high-quality, timely advice and support to employees and managers across Dow Jones. You’ll collaborate with teams across People Operations, Business Partners and Centres of Excellence to provide seamless support and drive process improvements. You’ll offer practical guidance, resolve complex queries and help enhance our core people platforms, ServiceNow and Workday, enabling smarter self-service and continuous improvement throughout the employee lifecycle.

About The Team

Dow Jones is expanding its commercial footprint internationally, and to support this exciting phase of growth, we’re looking to hire a People Specialist in London. With experience in building strong relationships with employees and managers, you’ll deliver an excellent employee experience across the full lifecycle. You’ll wear multiple hats where needed, coordinating with COEs and Business Partners on a variety of topics such as global mobility, compensation alignment, and organisational transformation and redesign projects.

We work as part of the wider People team, partnering across regions to deliver support that’s simple, efficient, and human — using digital tools and expert guidance to make every interaction easier. To be successful, you’ll thrive on collaboration, think critically to solve problems, and live our values of Collaboration, Trust, Impact, and Excellence in everything you do.

You Will

• Deliver accurate, efficient and consistent people process support across the entire employee lifecycle.
• Partner with People Business Partners, specialist HR teams and operational colleagues around the globe to deliver seamless employee experiences.
• Coach employees on available HR self-service tools to guide efficiency and customer satisfaction.
• Build trusted relationships with managers and translate business needs into clear, practical people solutions.
• Use data and analytics to identify trends, guide decisions, and drive process improvements.
• Manage complex and sensitive employee relations cases, ensuring fair, timely and compliant outcomes.
• Support the evolution of ServiceNow and Workday, helping to enhance self-service and process automation.
• Communicate effectively across regions and time zones, providing responsive and thoughtful support.
• Contribute to continuous improvement by sharing knowledge, feedback and best practices across the team.

You Have

• Demonstrable experience in HR advisory or business partnering roles within large, matrixed organisations, enhancing the employee lifecycle through consistent, people-first delivery.
• Proven experience managing employee relations matters, including performance, absence, grievance and conduct.
• Sound knowledge of UK employment law and awareness of employment practices across EMEA.
• Proficiency in ServiceNow and/or Workday.
• Strong collaboration skills and the ability to influence outcomes in a matrixed environment.
• A data-driven mindset, confident in interpreting HR data and maintaining accurate records.
• Excellent communication skills with cultural awareness and cross-regional sensitivity.
• Adaptability in a fast-paced environment and openness to new technology and evolving ways of working.
• A proactive, learning mindset, sharing knowledge to strengthen team capability and improve service delivery.

Our Benefits

• Comprehensive Healthcare Plans
• Paid Time Off
• Retirement Plans
• Comprehensive Insurance Plans
• Lifestyle programs & Wellness Resources
• Education Benefits
• Family Care Benefits & Caregiving Support
• Commuter Transit Program
• Subscription Discounts
• Employee Referral Program

Employment type: Full-time

Union status: Non-Union role