Hotel Manager: Lead Service Excellence & Team Growth

Whitbread PLC; United Kingdom; On-site; GBP 30,000 - 32,000; Full time

Job summary

A leading hospitality company is seeking a Hotel Manager for their Premier Inn in Whitehaven. This role involves leading a team to ensure exceptional guest satisfaction and operating standards. Candidates should have management experience in the hospitality sector, strong leadership qualities, and a passion for customer service. The position offers a competitive salary between £30,000 and £32,000, as well as benefits like a performance-related bonus and extensive annual leave.

Benefits

Performance-related company bonus

Pension Scheme

Share Save Scheme

Discounts at restaurants and hotels

33 days annual leave

Perks at Work discounts

Qualifications

• Previous management experience in hospitality or similar industry.
• Strong leadership and customer service skills.
• Excellent communication skills with a warm approach.

Responsibilities

• Lead and motivate Front of House and Housekeeping teams.
• Manage daily hotel operations, including bar and kitchen.
• Ensure health and safety standards are met.
• Drive improvement and spot commercial opportunities.

Skills

Leadership skills

Customer service orientation

Team management

Communication skills

Job description

A leading hospitality company is seeking a Hotel Manager for their Premier Inn in Whitehaven. This role involves leading a team to ensure exceptional guest satisfaction and operating standards. Candidates should have management experience in the hospitality sector, strong leadership qualities, and a passion for customer service. The position offers a competitive salary between £30,000 and £32,000, as well as benefits like a performance-related bonus and extensive annual leave.