Hotel Manager

Whitbread PLC; United Kingdom; On-site; GBP 30,000 - 32,000; Full time

Job summary

A leading hospitality company is seeking a Hotel Manager for their Premier Inn in Whitehaven. This role involves leading a team to ensure exceptional guest satisfaction and operating standards. Candidates should have management experience in the hospitality sector, strong leadership qualities, and a passion for customer service. The position offers a competitive salary between £30,000 and £32,000, as well as benefits like a performance-related bonus and extensive annual leave.

Benefits

Performance-related company bonus

Pension Scheme

Share Save Scheme

Discounts at restaurants and hotels

33 days annual leave

Perks at Work discounts

Qualifications

• Previous management experience in hospitality or similar industry.
• Strong leadership and customer service skills.
• Excellent communication skills with a warm approach.

Responsibilities

• Lead and motivate Front of House and Housekeeping teams.
• Manage daily hotel operations, including bar and kitchen.
• Ensure health and safety standards are met.
• Drive improvement and spot commercial opportunities.

Skills

Leadership skills

Customer service orientation

Team management

Communication skills

Job description

Job title: Hotel Manager – Premier Inn – Whitehaven

Salary: £30,000 - £32,000

Become the leader of a hospitality Dream Team and take hotel management at Premier Inn to even greater levels of guest satisfaction. As a Hotel Manager at the UK’s leading hotel brand, you’ll be taking our famous name to more guests, keeping our unique culture alive with your team and using your management experience and skills to make your hotel a success. As the leader of the hotel, you’re responsible for the safety of everyone within it, manage your team, develop them, bring out the best in them and be rewarded with a vibrant Premier Inn that delights guests time and time again.

Location: Howgate, Whitehaven, Cumbria, CA28 6PL.

Why You’ll Love It Here

• Award-winning induction and training
• Performance-related company bonus scheme, Pension Scheme and Share Save Scheme
• Whitbread Privilege Card giving you 25% off in our restaurants and up to 50% off in our Premier Inn Hotels.
• 33 days annual leave (including bank holidays)
• Get discounts at shops, your utility bills, travel, cinema trips, supermarkets and more through Perks at Work.

What You’ll Do

• Lead and motivate our team of Front of House and Housekeeping to outstanding service and compliance with our brand standards
• Work with the team to manage daily operations within the hotel, including the bar and kitchen, to keep us the UK’s number one
• Understand the bigger picture and what really matters in your hotel to drive improvement and spot commercial opportunities
• Ensure health and safety standards are met throughout the hotel and maintain our high-quality standards

What You’ll Need

• Previous management experience in the hospitality industry or similar environment where you led a team to success
• Strong leadership skills with a passion for customer service
• Excellent team management and communication skills with a warm, genuine approach to people and a capacity to engender trust and win support at all levels
• Commitment to safety and maintaining high standards of service

Be a part of Premier Inn – a Great British business. At Premier Inn, we do hotel jobs differently. Award-winning training. All the support you need to develop. And brilliant career prospects with the UK’s biggest hotel brand. It's about giving our own people a great experience, so they give our guests the great all‑round experience they expect from us.

We believe that everyone is unique and there should be no barriers to entry and no limits to ambition. We are committed to being an inclusive organisation that values diversity and welcomes your application whatever your background or situation. Under‑represented groups such as women, ethnic minorities, people with disabilities & members of the LGBTQIA+ community (those who identify as lesbian, gay, bi, trans and non‑binary or those who use a different LGBTQIA+ term), are strongly encouraged to build a career with us. Speak to us about workplace adjustments, part‑time and flexible working. Where possible we will support this.

Job ref: 129698-4492

Advertised: 22 Dec 2025