Homeless Support Worker

ClwydAlyn Housing Limited; Wrexham; On-site; GBP 20,000 - 25,000; Full time

Job summary

A regional housing charity is seeking a Homeless Support Worker to assist residents in rebuilding their lives and moving towards independence. The role involves supporting daily living skills, encouraging community engagement, and working closely with individuals facing complex needs. Empathy and resilience are key qualities desired, along with basic IT skills. The organization offers meaningful work and a chance to make a real difference in the community.

Benefits

Supportive team environment

Meaningful work

Chance to make an impact

Qualifications

• Empathetic and resilient nature to support residents.
• Ability to build positive, professional relationships.
• Basic IT skills and willingness to adapt.

Responsibilities

• Support residents with daily living and independence skills.
• Encourage wellbeing and social engagement.
• Assist people with complex needs and maintain records.
• Work flexibly in a supportive team environment.

Skills

Empathy

Resilience

IT skills

Interpersonal skills

Job description

Hurst Newton
6-month Fixed Term Contract
37 hours per week | Rolling rota (Days, Nights & Weekends)

About the Role

As a Homeless Support Worker, known within ClwydAlyn as a Project Worker, you’ll help create a safe, inclusive environment where residents can rebuild their lives and move towards independent living. You’ll support people in their home and community, helping them develop life skills, confidence, and stability.

This is a challenging but rewarding role where you can make a real difference in a short space of time.

What You’ll Be Doing

• Supporting residents with daily living and independence skills
• Encouraging wellbeing, social inclusion, and community engagement
• Supporting people with complex needs, including mental health and substance misuse
• Completing accurate record keeping using IT systems
• Working flexibly as part of a supportive team

Is This Role Right for You?

You’ll need:

• Empathy, resilience, and a values-led approach (hope, trust, kindness)
• Confidence building positive, professional relationships
• Basic IT skills and willingness to learn new systems
• Self-motivation and flexibility to work a rolling rota

Formal qualifications aren’t essential — attitude and values matter most.

Why Join Us?

• Meaningful, purpose-driven work
• Supportive team environment
• A chance to make a genuine impact