Home-Based Team Leader, Functional Specialists (WCA)

Capita plc.; Belfast; Hybrid; GBP 34,000 - 41,000; Full time

Job summary

A leading consulting firm is seeking a Team Manager in Belfast to oversee teams of Functional Specialists delivering WCA Assessments. The role involves achieving key performance metrics, motivating staff, and ensuring quality in service delivery. Candidates should have strong leadership, analytical, and motivational skills, alongside a proven track record in managing large teams. This home-based position offers competitive pay and various employee benefits, contributing to a dynamic and supportive work environment.

Benefits

25 days' holiday (rising to 27)

Paid volunteer days

Auto-enrolment pension

Health & wellbeing discounts

Qualifications

• Proven experience in managing large teams of 15 or more.
• Extensive experience in performance management.
• Ability to work in high-pressure environments.

Responsibilities

• Lead teams of Functional Specialists to achieve service levels.
• Manage and motivate staff to maximize performance.
• Collaborate with Quality Learning Support team to monitor quality.

Skills

Team leadership

Performance management

Analytical skills

Motivational skills

Organizational skills

Tools

MS Office

Job description

A leading consulting firm is seeking a Team Manager in Belfast to oversee teams of Functional Specialists delivering WCA Assessments. The role involves achieving key performance metrics, motivating staff, and ensuring quality in service delivery. Candidates should have strong leadership, analytical, and motivational skills, alongside a proven track record in managing large teams. This home-based position offers competitive pay and various employee benefits, contributing to a dynamic and supportive work environment.