Hire Desk Manager

King Lifting Ltd; Bristol; On-site; GBP 35,000 - 45,000; Full time

Job summary

A well-established lifting service provider in Bristol is seeking an experienced Hire Desk Manager to oversee operations and manage the hire desk efficiently. This full-time, office-based role demands exceptional interpersonal and organizational skills. The ideal candidate will handle customer inquiries professionally, coordinate resource allocation, and ensure compliance with safety regulations. The company offers competitive pay, generous leave, and opportunities for personal development.

Benefits

Competitive salary

Annual leave entitlement

Quarterly bonus

Company pension scheme

Life Assurance

Flexible benefits platform

Employee Assistance Programme

Discounted shopping hub

Ongoing training opportunities

Qualifications

• Must thrive under pressure and demonstrate attention to detail.
• Experience managing subcontractors across multiple locations.
• Strong interpersonal and communication skills required.

Responsibilities

• Coordinate daily allocation of assets and labour.
• Manage inbound telephone enquiries professionally.
• Prepare contracts, job sheets, and operator tickets.

Skills

Proficient in Microsoft Office

Experience in crane or plant hire industry

Excellent communication skills

Strong organizational skills

Job description

King Lifting is a wellestablished, familyrun business providing crane hire services and specialist plant and machinery movement solutions to the construction industry. Operating from depots across the UK, we are proud of our strong reputation and proven track record for delivering highquality, reliable services.

We are seeking an experienced Hire Desk Manager to oversee the daytoday operations and ensure the efficient running of our Bristol hire desk.

Key Responsibilities

• Coordinate daily allocation of assets and labour.
• Manage inbound telephone enquiries, ensuring all customer requests are handled promptly and professionally.
• Liaise with operatives to ensure all necessary information is provided ahead of works commencing.
• Prepare and issue contracts, job sheets, and operator tickets.
• Ensure operative training and medical certifications remain current and compliant with company policies.
• Source plant, labour, and equipment from external suppliers when required.
• Communicate with customers to confirm sitespecific requirements prior to attendance.
• Maintain uptodate inspection records for cranes and yard equipment in line with LOLER regulations.
• Manage annual leave requests for operatives and hire desk team members.

The Ideal Candidate

This is a fastpaced, demanding role that requires a confident and highly organised professional. The ideal candidate should thrive under pressure, demonstrate exceptional attention to detail, and possess strong interpersonal and communication skills. A proactive, positive, and solutionsfocused approach is essential.

Skills & Experience

• Proficient in Microsoft Office.
• Previous experience of working on a hire desk and/or within the crane or plant hire industry.
• Experience managing subcontractors across multiple geographic locations.
• Excellent communication and organisation skills.

In Return, We Offer

• Competitive salary
• Generous annual leave entitlement, with additional holiday awarded for length of service
• Quarterly bonus (subject to departmental performance)
• Company pension scheme
• Life Assurance
• Flexible benefits platform with substantial company contribution
• Employee Assistance Programme (EAP)
• Reward and recognition incentives
• Discounted shopping hub
• Opportunities for ongoing training and professional development

This is a fulltime, officebased position (Monday to Friday). Therefore, candidates must live within a reasonable daily commuting distance to Avonmouth and must have the legal right to work in the UK.

To help your application stand out, we encourage you to include a covering letter with your CV, outlining why you believe you are a strong fit for this role and the value you can bring to our business.

To apply, please click on the green button to register your details and upload your CV. If you do not hear from us within 14 days of submitting your application, please assume you have been unsuccessful and we thank you for your time and interest.

King Lifting is an Equal Opportunities employer.

NO AGENCIES PLEASE