Hire Controller

Speedy Hire Plc.; Liverpool; On-site; GBP 60,000 - GBP 80,000; Full time

Job summary

A leading hire provider in the UK is seeking a Hire Controller based in Liverpool. This role is crucial for ensuring customer satisfaction by coordinating the entire hire process, from order to delivery. Candidates should have strong organisational and communication skills, previous experience in the hire industry or similar roles, and a commitment to learning. The company offers flexible working arrangements and various employee benefits, making it an attractive opportunity for those looking to grow and develop their career.

Benefits

Life assurance

Pension Scheme

95% discount across the Speedy brand

Opportunities for training, development, and career progression

Voluntary Health Cash Plan

Discounts and offers through My Staff Shop

Green Commute Initiative

Employee Assistance Program (EAP)

Qualifications

• Strong organisational skills to manage hire processes.
• Excellent communication skills for customer service.
• Willingness to learn and grow within the organisation.
• Valid driving license for coordination tasks.
• Previous experience in hire or sales roles is essential.
• Ability to contribute to environmental strategies.

Responsibilities

• Coordinate the hire process from order to delivery.
• Liaise with stock teams, drivers, and engineers.
• Maintain customer satisfaction through effective communication.

Skills

Strong organisational skills

Strong communication skills

Commitment to learn and develop

Driving license

Experience in the hire industry or similar roles

Ability to support ESG strategy

Job description

Speedy are the UK’s leading hire provider with the widest range of tools, specialist hire equipment, plant and support services – everything for every job!

Job Title - Hire Controller

Location - Liverpool

Based in the depot, the Hire Controller is a vital part of operations on the front line of sales and customer service. Relationship building is the key to success, as the Hire Controller coordinates the entire hire process from taking the order through to delivery and collection, liaising with every part of the depot to ensure the needs of the customer are met and that they’re satisfied with our servicep>

On a day-to-day basis, you can expect to be desk-based, working directly with the other departments, liaising regularly with stock teams, drivers and engineers to ensure minimal delay in fulfilling the needs of the customer with readily available equipment and close contact.

For us to help you on your journey to success, here’s what you’ll need:

• Strong organisational skills
• Strong communication skills both verbally & written
• Commitment to learn and develop
• Driving license
• Previous experience working within the hire industry or similar sales or operational role
• Ability to support your business unit/team to deliver our ESG Strategy – Decade to Deliver.

What we offer:

• Life assurance
• Pension Scheme
• 95% discount across the Speedy brand
• Opportunities for training, development and career progression
• Voluntary Health Cash Plan
• My Staff Shop: discounts and offers for shopping etc. across many suppliers
• Green Commute Initiative: Work scheme for cycling
• PAM – Employee Assistance Program (EAP): Offers free and confidential support and counselling to help you through matters such as wellbeing, divorce, legal, and financial management

Speedy operates an industry leading Work Life Balance initiative, demonstrating our commitment to reducing core contracted hours, supporting colleague wellbeing, and identifying more balanced work patterns for our colleagues which is a huge step in realising our ambition of putting our People First. Talk to us about a range of hybrid and flexible working arrangements to suit your needs including flexible start/finish times, shorter days, term time hours and job share opportunities.

Speedy offer a Career Line of Sight which enables a detailed understanding of the route to progression and growth within the Speedy Group.

Please be aware Speedy reserves the right to close our vacancies earlier than the listed date if we have received a high level of applications. We would recommend that if you wish to be considered that you complete the application as promptly as possible.

Please be aware that some roles withinThe Speedy Group UK&I may require a DBS, Credit or Security Clearance Check.The Speedy Group is an equal opportunity employer where we embrace diversity in all its forms and fostering an inclusive environment for all people to do the best work of their lives with us.

Link below to our policies in line with our ESG Governance.

All applicants will be considered for employment without attention to ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity status or disability status. All roles within The Speedy Group require proof of right to work in the UK by the start of employment.