HGV Service Supervisor

Channel Commercials Plc; Ashford; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading automotive service provider in Ashford is seeking a skilled Technician to lead a shift team effectively. This role involves managing workflow and ensuring high-quality results under tight deadlines. Responsibilities include delegating tasks, monitoring progress, and maintaining communication with both customers and management. Ideal candidates will have outstanding organizational and interpersonal skills. The position offers competitive pay and a range of employee benefits, including 30 days of holiday and life assurance.

Benefits

30 days holiday

Sick Pay

Life Assurance

Company Pension Scheme

Employee Assistance Programme (EAP)

Qualifications

• Ability to delegate, motivate, and drive results.
• Outstanding interpersonal and communication abilities.
• Excellent organizational skills to plan and prioritize effectively.
• Confident and professional manner with strong business awareness.
• Strong ability to liaise with staff, Directors, and customers.

Responsibilities

• Assign tasks to the most suitable Technician based on skills.
• Monitor progress and ensure jobs are completed on time.
• Communicate updates clearly and professionally.
• Check completed work for quality compliance.
• Complete all relevant paperwork accurately.
• Oversee staff performance and identify training needs.
• Provide technical guidance to staff and customers.
• Carry out service, repair, and fault diagnosis of vehicles.

Skills

Delegation

Interpersonal skills

Communication

Organizational skills

Business awareness

PC literacy

Job description

Join our Team! Exciting Career Opportunities at Channel Commercials.

View our current vacancies below:

• Apply online today

Do you want to progress your career?

Are you ready to take on some more responsibility?

We’re looking for a Technician to lead a shift team, manage workflow, and ensure high‑quality results under tight deadlines.

Key responsibilities:

• Work Allocation: Assign tasks to the most suitable Technician based on skills, experience, and availability.
• Team Oversight: Monitor progress, reallocate duties when necessary, and ensure jobs are completed on time and to a high standard.
• Customer & Manager Liaison: Communicate updates clearly and professionally, both face‑to‑face and over the phone.
• Quality Control: Check and sign off completed work, ensuring compliance with company policies and quality systems.
• Administration: Complete all relevant paperwork and job cards accurately.
• Workshop Supervision: Oversee staff performance, monitor timekeeping and productivity, authorise overtime, and identify training needs.
• Technical Support: Provide guidance and expertise to both workshop staff and external customers.
• Technical Expertise: Carry out service, repair, road testing, and fault diagnosis of vehicles.

Essential Qualities:

• Ability to delegate, motivate, and drive results
• Outstanding interpersonal and communication abilities
• Excellent organisational skills with the ability to plan and prioritise effectively
• Confident, professional manner with solid business awareness
• Strong ability to liaise with staff, Directors, and customers at all levels
• PC literate and comfortable with digital systems

Perfect for someone with technical expertise and leadership ambition.

Please note successful candidates will be required to possess their own tools.

APPLY ONLINE BELOW OR CALL 01233 224020 FOR AN APPLICATION FORM

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Ref: AI

Working Hours: 40 hrs p/w + overtime, working Monday - Friday – Split shifts

Location: Ashford, Kent

Salary: Competitive rates of pay

Benefits: 30 days holiday (including bank holidays), Sick Pay, Life Assurance, Company Pension Scheme, Employee Assistance Programme (EAP)