Health Care Assistant

Haringey GP Federation; Reading; On-site; GBP 22,000 - 27,000; Full time

Job summary

A healthcare provider in Reading is looking for a Healthcare Assistant to support the Children's Outpatients Clinic. The successful candidate will assist in providing high-quality care to infants and children in a busy clinical environment. Key responsibilities include supporting children during clinic visits, performing clinical observations, and maintaining a clean and safe environment. Candidates should possess excellent communication skills and a relevant qualification in health care. This role offers the opportunity to work within a multidisciplinary team committed to child-centred care.

Qualifications

• Previous experience as a Healthcare Assistant in an acute hospital environment or equivalent setting is preferred.
• Ability to perform clinical observations such as height and weight under supervision.

Responsibilities

• Assist in caring for infants and children to ensure comfort and safety.
• Support children and families during clinic visits with clear communication.
• Prepare clinic rooms and ensure cleanliness and compliance.
• Maintain accurate documentation on electronic patient records.
• Participate in training and ongoing competency development.

Skills

Excellent communication skills

Organisational skills

Compassionate care

Ability to work effectively with children

Education

Care Certificate

QCF Level 3 in Health or Health and Social Care

Job description

We are looking for a caring, reliable, and enthusiastic Healthcare Assistant to join our Children's Outpatients Clinic, supporting the delivery of high-quality, child-centred care in a fast-paced clinical environment.

The post holder will work as a key member of the multidisciplinary team, assisting nurses and clinicians in providing safe, compassionate care to infants, children, and young people attending a wide range of outpatient appointments. This role requires excellent communication skills, a calm and reassuring approach, and the ability to work effectively with children and families.

You will support clinical activity, help maintain a welcoming and safe environment, and contribute to the smooth running of busy clinics. The ideal candidate will be motivated, organised, and committed to delivering a positive experience for children and their families.

Main duties of the job

The Healthcare Assistant will work under the supervision of registered nurses and clinicians to support the delivery of high-quality, child-centred care within a busy Children's Outpatients Clinic.

This role is ideal for a compassionate and organised individual who enjoys working with children and families and is committed to supporting high-quality outpatient care.

About us

Diversity makes us interesting... Inclusion is what will make us outstanding.

Inequality exists and the journey to eliminate it is not easy. Every step we take will be a purposeful step forward to deliver a truly inclusive culture where all our people are enabled to deliver outstanding care, where background is no barrier, and where everyone can be their authentic self and we truly represent our patient community.

We are committed to equal opportunities and welcome applications from all sections of the community, regardless of any protected characteristics. Reasonable adjustments will be made for disabled applicants where possible. All applicants who have a disability and meet the minimum criteria for the post can opt for a guaranteed interview.

If you need additional help with your application please get in touch by calling the recruitment team on 0118 322 6997

Our primary method of communication will be via email. However, if you would prefer to be contacted through a different method, please inform the recruitment team.

Job responsibilities

Key responsibilities include:

Assisting in the care of infants, children, and young people, ensuring their comfort, safety, and dignity at all times.

Supporting children and families during clinic visits by providing reassurance, clear communication, and age-appropriate interaction.

Undertaking and recording clinical observations such as height, weight, vital signs, and urinalysis in line with training and competency.

Preparing clinic rooms and equipment, ensuring areas are clean, well-stocked, and compliant with infection prevention and control standards.

Assisting nurses and clinicians with clinical procedures as required, within scope of practice.

Supporting the smooth running of clinics by helping manage patient flow, escorting patients, and prioritising tasks in a busy environment.

Maintaining accurate and timely documentation on electronic patient record systems.

Following safeguarding policies and escalating any concerns about a childs welfare to the appropriate professional.

Working collaboratively with the multidisciplinary team, including nurses, doctors, and allied health professionals.

Adhering to Trust policies, professional standards, and maintaining confidentiality at all times.

Participating in training, supervision, and ongoing competency development.

Person Specification

Qualifications

• Care Certificate
• QCF Level 3 in Health or Health and Social Care

Experience

• Experience as HCA in acute hospital environment or equivalent setting

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.