Head of Technical Performance

OCS Group; England; On-site; GBP 125,000 - 150,000; Full time

Job summary

A facilities management leader based in the United Kingdom is seeking a Head of Technical Performance to oversee governance and performance across PFI contracts. The ideal candidate will ensure compliance, optimize asset performance, and lead a team of technical specialists. Strong leadership, analytical skills, and knowledge of building services are essential. Applicants must have the right to work in the UK and a valid driving licence.

Qualifications

• Must have Right to Work in the UK.
• UK driving licence required.
• Proven leadership experience in technical governance within PFI or similar sectors.
• Ability to develop and monitor KPIs and produce accurate performance reports.

Responsibilities

• Ensure compliance with statutory and contractual technical requirements.
• Lead technical audits and ensure zero critical non-compliances.
• Produce monthly and quarterly performance reports.
• Identify and mitigate technical risks impacting compliance.

Skills

Leadership experience in technical governance

Knowledge of building services

Risk management expertise

Strong analytical skills

Excellent communication skills

Education

NVQ Level 3 or equivalent in a technical discipline

Job description

About The Company:

OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award‑winning services within facilities management, hard services, cleaning, security and catering.

Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values – Trust, Respect, Unity, and Empowerment.

About The Role:

Days of Working: Monday to Friday, 9am to 5pm.

This role covers a range of sites on a National basis, travel is expected and required.

We are seeking a Head of Technical Performance – PFI Sector to lead technical governance and performance across all PFI contracts nationally. This role ensures compliance with statutory and contractual obligations, optimises lifecycle planning, and manages technical risk to deliver asset reliability, contractual performance, and client satisfaction.

Key Responsibilities You Will Have:

• Ensure all PFI contracts meet statutory and contractual technical requirements.
• Maintain compliance frameworks for building services, health & safety, and environmental standards.
• Lead technical audits and ensure zero critical non‑compliances.
• Oversee lifecycle planning and delivery to meet contractual obligations.
• Optimise asset performance and replacement strategies to minimise cost and risk.
• Develop and monitor technical KPIs across all PFI contracts.
• Produce monthly and quarterly performance reports for senior leadership and clients.
• Identify and mitigate technical risks impacting compliance or availability.
• Act as technical authority for clients, regulators, and internal teams.
• Lead and develop a team of technical specialists and performance analysts.

The Ideal Candidate Should Meet the Following Criteria:

• Must have Right to Work in the UK.
• UK driving licence.
• Proven leadership experience in technical governance within PFI or similar sectors.
• Strong knowledge of building services, statutory compliance, and lifecycle planning.
• NVQ Level 3 or equivalent in a technical discipline (or higher).
• Expertise in risk management and contingency planning for critical systems.
• Ability to develop and monitor KPIs and produce accurate performance reports.
• Skilled in influencing and negotiation with senior stakeholders.
• Strong analytical and data‑driven decision‑making skills.
• Excellent communication and stakeholder engagement abilities.
• Ability to manage change and introduce innovation in complex environments.
• Commitment to delivering 100% compliance and technical excellence.

How to Apply:

If you are interested in joining a business that encourages professional development, career progression and the chance to work with inspirational people, please click apply and register your interest. You can also sign up to our job alerts when registering, which will notify you when other suitable vacancies are available.

Equal Employment Opportunity Statement:

We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.