Head Barista

BOXPARK; England; On-site; GBP 25,000 - 32,000; Full time

Job summary

A local artisan coffee roaster in the United Kingdom is seeking an experienced Head Barista to lead a team in delivering consistently high-quality coffee and exceptional customer service. You'll be responsible for training team members, managing stock, and ensuring all operations are efficient and up to brand standards. If you're passionate about coffee and thrive in a fast-paced environment, we want to hear from you.

Benefits

Discounted meals and free coffee

Company-wide employee discount of 50%

Access to wellness scheme

Employee progression plans

Qualifications

• Experience in leading a team and managing stock effectively.
• Ability to provide excellent customer service and maintain quality.
• Understanding of coffee blends and brewing methods.

Responsibilities

• Dial in grinders for all blends to brand standards.
• Train and develop team members for continuous improvement.
• Maintain cleanliness standards in a fast-paced environment.

Skills

Strong barista skills

Time-management skills

Excellent communication skills

Job description

Overview

Trading Post Coffee Roasters is an artisan coffee roasting and hospitality business that, since opening in 2017, has expanded to serve freshly roasted coffee, brunch, and cocktails across Brighton and Sussex. Exceptional coffee and quality food is at the heart of everything we do and who we are. We always aspire to deliver the best quality, consistency, and service in all our Coffee Houses. We believe that small change can make a big difference with sustainability and our environment. We roast organic and Rainforest Alliance certified coffee beans. This directly helps the farmers and the community they live in.

Why join us?

• Discounted meals and free coffee on duty
• Company-wide employee discount of 50% on food and coffee
• Retail discount on our in-house coffee blends and single origins
• Employee discount at all Beachfront Leisure venues
• Access to wellness scheme
• Employee progression plans
• Company pension scheme

We are looking for an experienced Head Barista to lead the team to ensure that coffee at Trading Post Coffee Roasters is always delivered to the very best standard. This means ensuring that the team are always engaging with guests, that the quality of the coffee served to our guests is always consistent, and that a prompt speed of service is always provided. You’ll have top attention to detail, along with a genuine passion for all things coffee. You will be comfortable working with our top-of-the-range machines and grinders and have a strong understanding of at-home brewing methods to be able to advise your customers.

Leading from the front, our Head Baristas demonstrate a "we're all in this together" attitude, experience in recruiting and developing a team, managing and controlling stock, and what it takes to be an effective leader. You’ll be confident in a customer-focused environment and know what it takes to always deliver top-quality coffee and great hospitality.

Responsibilities

• Dialling in grinders for all blends and single origins to the brand standard
• Open and close down the coffee section independently
• Train and develop team members and actively encourage continuous professional development
• Maintain the standard speed of service, coffee quality and overall consistency in a fast-paced environment
• Pouring advanced latte art and have an understanding of alternative milks
• Maintain cleanliness standards at all times
• Demonstrate an understanding of all Trading Post blends and single origins including tasting notes and recipes
• Consistently deliver great hospitality with huge personality within the hospitality standards framework
• Undertake regular training and always be striving for self-improvement
• Lead and support a busy team and take an active part in contributing to team-driven results
• Display a smart and professional appearance, striving to represent Trading Post Coffee Roasters in a positive way

The Skills We Are Looking For

• The drive for continuous development and improvement
• Strong barista, multi-tasking, and time-management skills
• Excellent communication skills to enable effective dialogue with team members and guests
• Ability to use initiative to problem solve and work well under pressure
• Dedicated team-player, leading by example with an 'all in this together' attitude and always striving for excellence

If this sounds like you then we'd love to hear from you. Please submit a copy of your CV alongside your application.

Only those eligible to work in the UK or have a valid UK work permit/visa will be considered for this position.

Trading Post Coffee Roasters is an equal opportunities employer. We celebrate diversity and are committed to creating an inclusive environment for all candidates and employees.