Guest Services Attendant (Housekeeping) - Matthew Flinders Hotel

Endeavour Group; Doncaster; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading hotel group in Doncaster is seeking a Guest Services Attendant to enhance guest experience through meticulous housekeeping. The role involves following cleaning schedules, assisting with maintenance, and collaborating with the Front Office for special requests. Ideal candidates are detail-oriented, reliable, and take pride in their work. This position offers career growth within the hotel group and various employee benefits including discounts and wellbeing support.

Benefits

Exclusive discount card for hotel and retail brands

Wellbeing support services

Qualifications

• Ability to perform manual handling and lifting safely.
• Punctual and takes pride in work.

Responsibilities

• Make every room feel like home.
• Follow cleaning schedules.
• Assist with repair and maintenance reports.
• Collaborate with the Front Office for guest requests.

Skills

Attention to detail

Reliability

Adaptability

Job description

Guest Services Attendant (Housekeeping) | Matthew Flinders Hotel

We’re searching for a our very own ‘Rosie the Robot’ – you know, from The Jetsons – a Housekeeper known for their work ethic and efficiency.

A day in the life of a Guest Services Attendant:

• Making every room feel like home away from home
• Follow daily, weekly and monthly cleaning schedules
• Help the Publican know what needs repair and maintenance throughout accommodation
• Make our guests stay special by working with the Front Office team to deliver special requests

Inherent requirements:

• This is a hands‑on role that involves manual handling and lifting as part of regular duties (e.g. moving stock, kegs, and deliveries). Applicants must have the ability to perform physical tasks safely and efficiently.

About you:

• You’ve got the attention for detail keeping rooms crisp and making them shine
• You’re reliable, punctual and adaptable
• You take pride in your work and it shows

If you’re ready to place your shine in our rooms guests and locals love, let’s talk.

The benefits are good too!

Grow your career within ALH Hotels and the wider Endeavour Group network. An exclusive discount card for ALH Hotels, BWS, Dan Murphy’s and other Endeavour Group brands, not to mention discounts from Woolworths and Big W. Endeavour Wellbeing Support; our EAP service offers critical incident support, career, conflict, nutrition and lifestyle, money, family, legal and employee assistance.

In line with our ongoing commitment to responsibility, candidates will be required to complete Employee Due Diligence checks which may include a National Police Check as part of the recruitment process.

Our Talent Team and Hiring Leaders kindly request no unsolicited resumes or approaches from Recruitment Agencies. Endeavour Group is not responsible for any fees related to unsolicited resumes.