Guest Experience Supervisor

The Redan Inn; England; On-site; GBP 25,000 - 35,000; Full time

Job summary

A charming country inn located in Chilcompton is seeking a full-time Supervisor to oversee daily operations. The role involves managing staff, ensuring excellent customer service, maintaining high food and service standards, and supporting team development. Ideal candidates should have experience in hospitality, strong leadership skills, and a passion for creating memorable guest experiences. Join a vibrant atmosphere and contribute to a supportive work environment at this welcoming establishment.

Qualifications

• Experience in team leadership and supervising hospitality operations.
• Strong customer service and communication skills.
• Knowledge of food and beverage service standards.
• Inventory management and organizational skills.
• Ability to work in a fast-paced environment.
• Passion for hospitality and a collaborative mindset.

Responsibilities

• Oversee daily operations and coordinate team activities.
• Ensure exceptional customer service and maintain food standards.
• Assist with inventory and supplies management.
• Address guest needs promptly and effectively.
• Contribute to a positive work environment.

Skills

Team leadership

Customer service

Communication skills

Organizational skills

Ability to resolve issues

Collaboration

Job description

A charming country inn located in Chilcompton is seeking a full-time Supervisor to oversee daily operations. The role involves managing staff, ensuring excellent customer service, maintaining high food and service standards, and supporting team development. Ideal candidates should have experience in hospitality, strong leadership skills, and a passion for creating memorable guest experiences. Join a vibrant atmosphere and contribute to a supportive work environment at this welcoming establishment.