Guest Experience Lead – Front of House (Tennis Centre)

Lawn Tennis Association; Nottingham; On-site; GBP 20,000 - 30,000; Full time

Job summary

A sports organization in the UK seeks a dedicated Customer Assistant to deliver exceptional customer service and manage Front of House operations. The role emphasizes creating welcoming and inspiring experiences for all guests, ensuring the highest standards of facility presentation and operational excellence. The ideal candidate will support daily functions and contribute to a mission-driven atmosphere. The organization values diversity and inclusion, encouraging applications from various communities.

Qualifications

• Delivering world class customer service.
• Running Front of House operations.
• Ensuring the highest level of customer experience.

Responsibilities

• Lead in delivering customer service and facility presentation.
• Manage day-to-day functions, events, and setups.
• Ensure a welcoming atmosphere at the tennis centre.

Job description

A sports organization in the UK seeks a dedicated Customer Assistant to deliver exceptional customer service and manage Front of House operations. The role emphasizes creating welcoming and inspiring experiences for all guests, ensuring the highest standards of facility presentation and operational excellence. The ideal candidate will support daily functions and contribute to a mission-driven atmosphere. The organization values diversity and inclusion, encouraging applications from various communities.