Guest Experience Lead, Events & Hospitality

Merkle Company; City of London; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading global agency is seeking an energetic and reliable candidate to support Event and Hospitality Managers in London. The role involves managing guest communications and ensuring premium experiences at events. Ideal candidates will have some experience or internship in events or marketing and be familiar with event management or CRM systems. The agency values diversity and is committed to creating a supportive work environment.

Qualifications

• Experience working in events or marketing.
• Familiarity with CRM or event management systems.

Responsibilities

• Support Event and Hospitality Managers on day-to-day tasks.
• Manage guest communication, invitations, and RSVPs.
• Ensure a premium experience for guests.

Skills

Event management

Customer communication

CRM systems

Education

Experience (or internship) in events or marketing

Job description

A leading global agency is seeking an energetic and reliable candidate to support Event and Hospitality Managers in London. The role involves managing guest communications and ensuring premium experiences at events. Ideal candidates will have some experience or internship in events or marketing and be familiar with event management or CRM systems. The agency values diversity and is committed to creating a supportive work environment.