Guest Experience & Facilities Coordinator

DWF; Manchester; On-site; GBP 20,000 - 25,000; Full time

Job summary

A global legal services provider based in Manchester is seeking a Workplace and Front of House Assistant to be the first point of contact for stakeholders. This role involves providing outstanding customer service, managing meeting rooms, and handling mail. Successful candidates will demonstrate excellent communication skills and previous experience in customer service or facilities roles. The organization offers a comprehensive rewards package beyond salary, accommodating individual needs.

Benefits

Flexible benefits and well-being programs

Qualifications

• Previous experience in a Front of House, Customer Service and Workplace Facilities role.
• Highly organised and able to remain calm under pressure.
• Excellent customer service is essential.

Responsibilities

• Deliver outstanding customer service to both external and internal customers.
• Manage and process incoming and outgoing mail.
• Liaise with third-party service providers for facility maintenance.

Skills

Customer service skills

Organisational skills

Communication skills

Computer literacy

Job description

A global legal services provider based in Manchester is seeking a Workplace and Front of House Assistant to be the first point of contact for stakeholders. This role involves providing outstanding customer service, managing meeting rooms, and handling mail. Successful candidates will demonstrate excellent communication skills and previous experience in customer service or facilities roles. The organization offers a comprehensive rewards package beyond salary, accommodating individual needs.