Guest Experience Advisor - Restaurant & Store Sales

Dobbies Garden Centres Ltd; Southampton; On-site; GBP 60,000 - 80,000; Full time

Job summary

A well-known garden center chain in Southampton seeks Restaurant Customer Advisors to deliver exceptional customer experiences in their restaurants. Responsibilities include providing great customer service, driving sales through membership promotion, and maintaining store cleanliness. Ideal candidates are passionate about hospitality, possess strong teamwork skills, and can thrive in fast-paced environments. Generous employee benefits, including discounts and support services, are offered.

Benefits

Generous annual leave entitlement

50% off in Restaurants, 25% off in Garden Centre

Access to financial wellbeing support

Qualifications

• Experience within a customer facing role and knowledge of hospitality.
• Passion for delivering great customer experiences.
• Ability to work in a busy and fast-paced environment.

Responsibilities

• Deliver exceptional customer service across the restaurant.
• Drive sales and promote the Dobbies Club membership.
• Maintain cleanliness and upkeep of the store.

Skills

Customer service

Hospitality

Teamwork

Product knowledge

Job description

A well-known garden center chain in Southampton seeks Restaurant Customer Advisors to deliver exceptional customer experiences in their restaurants. Responsibilities include providing great customer service, driving sales through membership promotion, and maintaining store cleanliness. Ideal candidates are passionate about hospitality, possess strong teamwork skills, and can thrive in fast-paced environments. Generous employee benefits, including discounts and support services, are offered.