Ground Floor Team Member

Whitbread PLC; Hereford; On-site; GBP 40,000 - 60,000; Part time

Job summary

A leading hospitality company is recruiting for a Front of House Team Member at its Premier Inn Hereford. This role offers up to £12.56 per hour for 10 hours per week, with an immediate start available. You will provide excellent customer service, welcome guests, make cocktails, and collaborate with housekeeping to ensure guest satisfaction. The company values diversity and inclusivity and offers various employee benefits, including discounts and career development opportunities.

Benefits

60% off Premier Inn rooms

25% off meals in Whitbread Restaurants

Company pension

Complimentary breakfast for 2

Qualifications

• Passion for customer service is essential.
• Friendly demeanor and excellent communication skills.

Responsibilities

• Welcome guests with a friendly face.
• Provide excellent customer service during check-in.
• Make cocktails and serve meals to guests.
• Collaborate with housekeeping.

Skills

Customer service

Cocktail making

Job description

Job Overview

We’re currently recruiting in our Premier Inn Hereford. Working 10 hours per week, paying up to £12.56 per hour. Immediate start, no experience needed.

Position

Front of House – Premier Inn Hereford

Job Details

• Pay Rate: Up to £12.56 per hour
• Contract Type: Fixed Term until 02/07/2026
• Hours: 10 hours per week
• Location: Premier Inn Hereford, Holmer Road, Holmer, Herefordshire, HR4 9RS

Why you’ll love it here

• Training and support: We’ve got a warm welcome and simple administration system to use that will make your job easier from the start plus the opportunities to give you a clear career path within our business
• Whitbread Benefits card: Enjoy up to 60% off Premier Inn rooms and 25% off meals in all Whitbread Restaurants
• Pension and savings schemes: Company pension and save as you earn scheme
• Discounts: Get money off shops, your utility bills, travel, cinema trips, supermarkets and more
• Have breakfast on us: Enjoy a complimentary Premier Inn breakfast for 2 when you join us

What you’ll do

Join our team at Premier Inn Hereford as a Front of House Team Member and use your passion for customer service to its full potential.

• Welcome guests with a friendly face and personality
• Provide excellent customer service during check‑in
• Make cocktails and serve meals to guests
• Collaborate with housekeeping to prepare rooms and ensure guests have a perfect stay

Our Commitment

We believe that everyone is unique and there should be no barriers to entry and no limits to ambition. We are committed to being an inclusive organisation that values diversity and welcomes your application whatever your background or situation.

Under‑represented groups such as women, ethnic minorities, people with disabilities & members of the LGBTQIA+ community (those who identify as lesbian, gay, bi, trans and non‑binary or those who use a different LGBTQIA+ term) are strongly encouraged to build a career with us. Speak to us about workplace adjustments, part‑time and flexible working. Where possible we will support this.

Reference / Advertisement

Job ref: 129512-4492

Advertised: 23 Dec 2025