Global Retail Communications & Engagement Lead

Reiss Ltd.; Greater London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading retail company is looking for a Retail Communications and Engagement Manager to drive the development of a clear and impactful communication strategy across international markets. The role involves leading the retail communication strategy, supporting store teams, and enhancing communication effectiveness. The ideal candidate will have retail leadership experience, strong communication skills, and a commercial mindset. The position offers competitive salary, employee discounts, and various workplace benefits.

Benefits

Competitive salary

Company bonus

Employee discount up to 65%

Wellbeing services

Health support plan

Workplace pension contributions

Enhanced parental leave

Electric Vehicle scheme

Cycle to Work programme

Season ticket travel loan

Qualifications

• Experience delivering engaging messages in a multi-site or retail environment.
• Ability to adapt communication for different cultures.
• Strong understanding of store environments.

Responsibilities

• Develop and execute the retail communication strategy.
• Provide coaching and guidance for consistent delivery.
• Partner with stakeholders to deliver aligned store communications.
• Continuously improve communication channels for effectiveness.
• Establish two-way communication between stores and support functions.
• Monitor the effectiveness of communications using data.

Skills

Retail leadership experience

Excellent written and verbal communication

Stakeholder engagement

Commercial awareness and passion for retail

Organizational skills

Data-driven insight and analysis

Innovative mindset

Job description

A leading retail company is looking for a Retail Communications and Engagement Manager to drive the development of a clear and impactful communication strategy across international markets. The role involves leading the retail communication strategy, supporting store teams, and enhancing communication effectiveness. The ideal candidate will have retail leadership experience, strong communication skills, and a commercial mindset. The position offers competitive salary, employee discounts, and various workplace benefits.