Global Premier Success Manager – German & Italian

AnaVation LLC; Remote; GBP 50,000 - 70,000; Full time

Job summary

A leading networking solutions provider in the United Kingdom is seeking a Premier Success Manager to act as a key advocate for valued customers. This role involves managing customer relationships, engaging in product enhancements, and ensuring successful resolutions to customer needs. Ideal candidates will have a B.S. degree in a related field and at least 5 years of experience in telecommunications. Strong interpersonal and project management skills are essential. Join us to foster an inclusive workplace and provide exceptional customer service.

Benefits

Inclusive workplace environment

Career advancement opportunities

Team-oriented culture

Qualifications

• 5 years' experience in telecommunications or related technical field.
• 5 years of customer support experience in data processing or communications.
• Able to influence and drive successful resolutions.

Responsibilities

• Serve as primary account contact for customer success.
• Coordinate all post-sales activities with relevant teams.
• Engage customers for product enhancement requirements.
• Facilitate periodic review sessions with customers.

Skills

Customer relationship management

Project management

Networking/Network Operations

Interpersonal skills

Education

B. S. degree in Computer Science or related field

Job description

A leading networking solutions provider in the United Kingdom is seeking a Premier Success Manager to act as a key advocate for valued customers. This role involves managing customer relationships, engaging in product enhancements, and ensuring successful resolutions to customer needs. Ideal candidates will have a B.S. degree in a related field and at least 5 years of experience in telecommunications. Strong interpersonal and project management skills are essential. Join us to foster an inclusive workplace and provide exceptional customer service.