Global Content & Quality Lead – Training Excellence

Careforchildren; Norwich; On-site; GBP 45,000 - 65,000; Full time

Job summary

A charitable organization is searching for a Head of Content & Quality Control based in Norwich, UK. This role is vital in ensuring the highest quality of training materials across global platforms, particularly focusing on the MyFamily digital content. Candidates should have a degree in a relevant field and at least 5 years of experience in knowledge management or quality assurance. Outstanding writing skills and expertise in child protection concepts will be essential. Send your CV and cover letter for consideration.

Qualifications

• Minimum 5 years in knowledge management, learning design or quality assurance (NGO/development sector).
• Proven experience managing digital learning platforms.

Responsibilities

• Lead quality review and final sign-off on all training, e-learning and knowledge resources.
• Oversee content curation, updates and version control for the My Family platform.
• Develop systems to capture and share learning across Regional Hubs.

Skills

Outstanding writing, editing and analytical skills

Fluent written and spoken English

Knowledge of child protection/family-based care

Education

Degree in social work, education, knowledge management or related field

Job description

A charitable organization is searching for a Head of Content & Quality Control based in Norwich, UK. This role is vital in ensuring the highest quality of training materials across global platforms, particularly focusing on the MyFamily digital content. Candidates should have a degree in a relevant field and at least 5 years of experience in knowledge management or quality assurance. Outstanding writing skills and expertise in child protection concepts will be essential. Send your CV and cover letter for consideration.