Global Client Onboarding Specialist – SaaS Health & Safety

Intasite Limited; Tees Valley; On-site; GBP 60,000 - 80,000; Full time

Job summary

A dynamic Health and Safety SaaS company is seeking a Client Onboarding Specialist to guide new clients through their transition onto the platform. This role involves working closely with project leads and site teams, handling onboarding processes, and delivering training sessions. Candidates should possess strong communication skills and attention to detail, along with a comfort in learning and explaining software. The company offers a generous leave policy, access to a gym and training budget, making it an attractive opportunity for individuals looking to impact a global product.

Benefits

25 days annual leave plus 8 bank holidays

Free on-site gym

Cinema room access

Annual training and development budget

Complimentary parking

Monthly team lunch

Qualifications

• Experience in client onboarding processes.
• Ability to deliver training sessions remotely or onsite.
• Proven ability to manage multiple projects concurrently.

Responsibilities

• Guide new clients through onboarding onto the Intasite platform.
• Work with clients to capture requirements and configure tenant.
• Deliver training sessions to client administrators.
• Implement configuration changes for existing clients.

Skills

Strong communication skills

Good attention to detail

Organised approach to project work

Comfortable learning software

Multi-project management

Familiar with admin dashboards

Job description

A dynamic Health and Safety SaaS company is seeking a Client Onboarding Specialist to guide new clients through their transition onto the platform. This role involves working closely with project leads and site teams, handling onboarding processes, and delivering training sessions. Candidates should possess strong communication skills and attention to detail, along with a comfort in learning and explaining software. The company offers a generous leave policy, access to a gym and training budget, making it an attractive opportunity for individuals looking to impact a global product.