General Manager - York Cineworld

Cineworld Cinemas Ltd; York and North Yorkshire; On-site; GBP 40,000 - 50,000; Full time

Job summary

A leading cinema chain in the UK seeks an Operations Manager to lead a large team and optimize customer experiences. The role involves managing operations, compliance, and financial performance. Candidates should have experience in retail or hospitality management, strong communication skills, and a passion for the entertainment industry. A competitive salary of £40,000 - £50,000 is offered along with various benefits, including free cinema tickets. Broad availability is essential as evenings and weekends are peak times.

Benefits

Discretionary bonus scheme

Free cinema tickets

28 days holiday

Virtual GP services

Cash back healthcare plan

Qualifications

• Demonstrated experience managing large teams in retail or hospitality.
• Experience managing P&L and identifying growth opportunities.
• Strong communication skills for effective leadership.

Responsibilities

• Lead and communicate operations strategy for highest customer experience.
• Manage and develop a large team across various roles.
• Ensure compliance and legal standards in cinema operations.

Skills

Managing large teams

Strong communication

P&L management

Customer service focus

Job description

What is the job?

Are you fearlessleader…akin to Captain Jack Sparrow leading the Black Pearl and his crewon crazy adventures;someone that leads by example,can galvanise the spirits of your team and empower them to deliver an unbeatable customer experience?

What do you get?

• Salary range:£40,000 to £50,000, plus a discretionary bonus scheme offering up to 12.5% of base salary (with an on-target bonus of 7%)
• Free tickets for you and your friends/family + in cinema discounts, with your own Premiere Pass card!
• Cineworld Cinemas offers a wide variety of benefits;early pay access,all employees are entitled to 28 days holiday per year (pro rata), Virtual GP, savings on restaurants, gyms and high street brands, cash back healthcare plan, eye care scheme and loads more!Read on here…
• In addition to this we also offer retail incentives and in house competitions where you can win amazing prizes!

What will you be doing?

• You will be working closely with the Regional Manager to communicate and deliver the operations strategy across your cinema to achieve the highest quality customer experience possible.
• You will be leading a large team of people that fulfil a variety of roles from Team Members through to Cinema leadership. This will also include encouraging your team to continue their learning and career development.
• You will help your team work towards key targets & KPIs that are used to improve revenue and cinema operations.
• You will ensure the cinema remains legal and compliant through effective leadership and delegation of responsibilities.

About you

• You will be able to demonstrate previous experience of managing large teams in a retail, hospitality or any other customer facing industry. This includes running the general operations from health & safety to establish best practices.
• You will have experience managing the P&L, with the skills to analyse and identify opportunities for savings or growth.
• You will be a strong communicator who can deliver key messages effectively and empower your team.
• You will be someone who isn’t scared of leading by example, as this is a role where you will be required to be hands on and jump into various roles on the cinema floor on occasion.
• You DON’T need cinema experience but having a passion for movies and the world of entertainment will go a long way!
• You will be a great fit, if our values resonate with you:We Create, We Perform, We Inspire.Read more about them here -About us

Salary:

£40,000 - £50,000 depending on skills & experience

Hours:

40 hours across 5 days. Evenings and weekends are the peak trading times, so broad availability is essential. You wouldn’t be required to work every evening/weekend but would be expected to lead your cinema by example and best understand how the business is performing.

Who are Cineworld?

Working at Cineworld…just a load of popcorn and screens, right? Wrong!

As part of the Regal Cineworld Group, we are so much more than just screens and popcorn, we are a company dedicated tosharing joy through extraordinary experiencesvia the wonderful world of film and entertainment.

This ethos resonates throughout the company in every aspect possible, whether you are in the People Team, the Marketing Team of part of the cinema teams that are face to face with our customers; we are all about bringing joy,happinessand unforgettable experiences.

With over 100 cinemas and 1000 screens across the UK & Ireland and constantly investing in the best technology to enhance viewer experience, we aim to be the best place to watch a movie.

One thing we pride ourselves on atthe RegalCineworldGroupis our people and being able to support our people to pursue the career paths they want within the Cineworld & Picturehouse brands. We help YOU grow.

Read more about the Cineworld Cinemas culture and benefits here –Cineworld stories

Do you feel like you don’t have all the experience listed but would love to explore a career at Cineworld? Please still contact [e-mail]. We understand that confidence gaps and imposter syndrome can get in the way of meeting incredible candidates, and we wouldn’t want this to prevent us from meeting you