General Manager, Student Living Operations – London

Urbanest group.; Greater London; On-site; GBP 150,000 - 200,000; Full time

Job summary

A leading student accommodation provider in London is seeking a dynamic General Manager to oversee operations and enhance the student living experience. This pivotal role involves leadership, financial management, and stakeholder engagement to maintain high service standards. The ideal candidate has strong leadership and decision-making skills, with a passion for fostering a positive community environment. This position offers meaningful staff benefits, and the chance to impact university life while working in a thriving company located in the heart of London.

Benefits

Discounted gym membership

Travel to work/cycle to work loan

Generous company pension contribution

Qualifications

• Experience in a leadership role with a focus on team management.
• Ability to make sound decisions and solve problems effectively.
• Strong communication skills for engaging stakeholders.

Responsibilities

• Inspire and lead a team translating company strategy into goals.
• Oversee daily operations ensuring a best-in-class resident experience.
• Manage budgets and identify cost-saving opportunities.
• Recruit, coach, and develop an inclusive team.
• Champion outstanding resident service and stakeholder engagement.
• Drive continuous improvement using data-driven insights.
• Ensure compliance with health and safety standards.

Skills

Proven leadership and team management experience

Strong decision-making and problem-solving skills

Excellent communication and stakeholder engagement ability

Commercial awareness and financial acumen

Technical & Professional Skills with PMS and Microsoft applications

Tools

PMS

Microsoft applications

Job description

A leading student accommodation provider in London is seeking a dynamic General Manager to oversee operations and enhance the student living experience. This pivotal role involves leadership, financial management, and stakeholder engagement to maintain high service standards. The ideal candidate has strong leadership and decision-making skills, with a passion for fostering a positive community environment. This position offers meaningful staff benefits, and the chance to impact university life while working in a thriving company located in the heart of London.