General Manager Administration · Hampton by Hilton Liverpool John Lennon Airport

Valor Hospitality Partners, LLC; Liverpool; On-site; GBP 50,000 - 70,000; Full time

Job summary

A leading hospitality firm in Liverpool is seeking a General Manager to oversee all hotel operations. This role requires strong leadership skills, operational credibility, and a commitment to team development. The ideal candidate will be responsible for P&L, ensuring compliance with brand standards, and fostering a positive, inclusive workplace. If you're ready to enhance guest experiences and drive success in a dynamic environment, we want to hear from you.

Qualifications

• Experienced in managing high-volume or complex hotel operations.
• Commercially confident with operational credibility.
• Calm under pressure with a people-focused approach.

Responsibilities

• Full P&L ownership, driving revenue and cost control.
• Leading and developing a leadership team.
• Creating a values-led culture.
• Ensuring high guest satisfaction.

Skills

Strong financial and commercial acumen

Hands-on leadership style

Ability to develop talent

Building trust within teams

Job description

General Manager

Hampton by Hilton Liverpool John Lennon Airport

Lead from the front. Own the experience. Build something special.

Located directly beside Liverpool John Lennon Airport, this Hampton by Hilton is a fast-moving, high-energy operation serving a constant mix of airline crews, business travellers, early-morning flyers, and leisure guests. It needs a General Manager who thrives on pace, knows how to bring teams together across varied shifts, and can balance commercial sharpness with genuine, people-first leadership.

At Valor Hospitality, we don’t do cookie-cutter leadership. We believe great hotels are built by great General Managers — visible, trusted, commercially astute, and deeply invested in their people.

As General Manager, you’ll have full responsibility for the performance of the hotel — operationally, commercially, and culturally. You’ll lead a close-knit management team, create a positive and inclusive working environment, and ensure every guest experience reflects both the Hampton brand and Valor’s Hotelitarian culture.

You’ll be trusted to run the business as if it were your own, with the support of a wider network that genuinely backs its GMs.

Key accountabilities include:

• Full P&L ownership, driving revenue, profit, and cost control
• Leading, coaching, and developing your leadership team
• Creating a strong, values-led culture where people feel supported and motivated
• Delivering consistently high guest satisfaction in a fast-paced airport environment
• Building strong relationships with owners, brand partners, and local stakeholders
• Ensuring compliance, safety, and brand standards are met without compromise

What you’ll bring

You’re an experienced General Manager (or a strong Deputy ready to step up) with a background in branded hotels. You’re commercially confident, operationally credible, and calm under pressure. Most importantly, you care deeply about people — developing talent, building trust, and setting the tone every single day.

You’ll also bring:

• Proven experience running a high-volume or complex hotel operation
• Strong financial and commercial acumen
• A hands-on leadership style — visible, approachable, and decisive
• Confidence working with owners and brand partners
• A genuine belief that great results come from great teams

Why join Valor Hospitality?

Because we give our General Managers real autonomy, real support, and real opportunities to grow. You’ll be part of a leadership community that shares ideas, challenges each other, and celebrates success — all while being trusted to run your hotel your way.

If you’re ready to lead a dynamic airport hotel, build a strong culture, and make a genuine impact — we’d love to hear from you.