General Manager

St Barts Brewery; Maidstone; On-site; GBP 45,000; Full time

Job summary

A renowned hospitality chain in Maidstone seeks a General Manager to lead a passionate team and enhance guest experiences. The ideal candidate will bring management expertise from the premium hospitality sector, possessing strong food and drink knowledge, and a solid grasp of financial targets. Responsibilities include hiring top talent, mentoring staff, and driving revenue. Competitive salary and benefits are offered, alongside a commitment to employee wellbeing.

Benefits

Salary up to £45,000 plus TRONC

Comprehensive healthcare insurance

35% discount on food and drinks

Birthday stay for two at any hotel

Access to Wage Stream

Flexible working hours

Wellbeing Promise membership

Qualifications

• Experience managing a premium hospitality business.
• Strong knowledge of food and drink.
• Understanding financial targets to achieve business goals.

Responsibilities

• Hire and retain talented staff.
• Mentor the team to enhance their skills.
• Deliver exceptional experiences to guests.
• Maximize revenue and manage budgets.

Skills

Leadership in hospitality

Food and drink knowledge

Sales and marketing knowledge

Organizational skills

Job description

General Manager

Welcome to the world of Balfour Hospitality beyond Hush Heath Estate. We are proud to extend the hospitality for which we are renowned at Balfour Winery to the ten fantastic pubs we also own. Situated throughout Central London, East Sussex, Kent and the Cotswolds, they offer premium food, drink and a choice of boutique bedrooms.

The Tickled Trout, located in West Farleigh, is a smart modern pub with six boutique rooms and a favourite with the locals. We offer a sun-filled garden with a terrace for al fresco dining and a covered marquee for events. Renowned for good food and hospitality, if you're enthusiastic about hospitality and creating unforgettable moments, we'd love to hear from you.

We can offer you:

• Up to £45,000 plus TRONC
• Comprehensive private healthcare insurance through Vitality
• 35% discount on all drinks, food and accommodation across every Balfour site and Balfour Winery
• A stay for you and a plus 1 at any of our hotels for your birthday plus a bottle of bubbles too
• Access to Wage Stream to help you with those unexpected nasty bills
• A great refer a friend scheme
• Flexible hours to suit you and your work/life balance
• Accredited members of “Wellbeing Promise”, meaning we are an employer who really does care! (www.wellbeingpromise.co.uk)

We're looking for our general managers to:

• Hire and keep the best people
• Coach, develop and mentor their team to success
• Drive standards and knowledge to create exceptional guest experiences
• Deliver on your forecasts and budgets
• Maximise revenue by driving volume
• Deliver on the pub's controllables

In this role we need someone with:

• Previous experience at management level in a premium hospitality business
• Excellent food & drink knowledge
• Good understanding of the importance of financial targets and how we can achieve them
• Familiarity with sales and marketing plans
• Competent and organised in handling bedroom and function enquiries and bookings
• A driving license and vehicle is essential for this role

We welcome applications from a diverse range of individuals and will consider any reasonable adjustments to enable candidates to perform as well as possible during the recruitment process, [e-mail] with any requests.