Gatherings & Experiences Producer

Hart Shoreditch; City of London; On-site; GBP 25,000 - 35,000; Full time

Job summary

A boutique lifestyle hotel in London is seeking a Gatherings & Experiences Producer to lead their Groups & Events department. The role requires event management skills, previous experience with Delphi and Cvent, and a passion for delivering exceptional service. This position offers opportunities for personal growth and a dynamic working environment. Enjoy perks like discounted stays and meals on duty.

Benefits

28 days holidays increasing with length of service

Discounted stays in Hilton hotels

Meals on duty

Company's Pension

Access to Employee Assistance Program

Qualifications

• Previous experience in a similar role required.
• Proven ability to manage event operations efficiently.
• Strong communication skills and team player mentality.

Responsibilities

• Oversee day-to-day management of Groups & Events department.
• Manage event inquiries, proposals, and bookings.
• Build and nurture strong relationships with clients.

Skills

Interpersonal skills

Event management

Customer service

Market analysis

Tools

Delphi

Cvent

Job description

Producer (6 Month Contract) – London, UK

Do you want to Be A Partof something unique? We are a boutique lifestyle hotel based in the cultural, creative, and trendy scene of Shoreditch and we are currently on the hunt for a dynamic and charismatic Gatherings & Experiences Producer! Our team strives to be friendly, supportive, and inclusive, and we are always looking for people who live and breathe these values.

Responsibilities

• Oversee the day-to-day management of the Groups & Events department, ensuring smooth operations and exceptional service delivery
• Manage and process event inquiries, proposals, and bookings with accuracy and efficiency for all sites
• Maintain up-to-date and accurate information within the in-house booking systems, adhering to company SOPs
• Prepare and distribute detailed Banquet Event Orders (BEOs) and Group Sheets in a timely manner for seamless operational handovers
• Meet and greet event organizers on the day of the event, ensuring satisfaction with setup and execution
• Collaborate with the Commercial Director, Sales & Marketing team, and Head of F&B to maximize occupancy and revenue through effective pricing strategies and event business development
• Identify and capitalize on Group, Conference, Event, Private Dining & F&B revenue opportunities
• Analyse local market trends and competitors’ activity to identify new business leads and maintain a competitive edge
• Build and nurture strong relationships with clients to understand their needs and deliver personalized experiences
• Conduct show rounds in line with brand standards to drive conversion and awareness of event spaces
• Contribute innovative ideas and best practices to elevate the guest experience and operational efficiency

Your rewards

• 28 days holidays increasing with length of service
• Discounted rates in Hilton hotels around the world with Go Hilton programme for both team members and friends & family
• Meals on duty with cash vouchers for monetary value
• Company's Pension
• Discounts on F&B outlets
• Access to Perks at Work with discounts and points on online stores
• Access to Employee Assistance Program
• Life Assurance
• Recommend a Friend Scheme
• Most importantly: Trainings to get started and continue to grow and loads of opportunities to progress

A bit about you

• Previous experience with Delphi & Cvent
• Previous experience in the same or similar role
• Have full integrity
• Demonstrating passion and pride in your everyday work
• Actively using training products provided
• Being a team player in everything you do
• Being the owner of your actions and decisions
• Being open and honest at all times
• Proactively leading the team and communicating priorities to the team

About Curio Collection by Hilton Hotels

Hilton’s Curio Collection brand appeals to travellers seeking one-of-a-kind discoveries and authentic experiences. Each Curio Collection by Hilton hotel is part of the destination it calls home — authentically embodying the distinct culture and spirit of the community in which they reside.

In line with the Asylum and Immigration Act 1996, we do require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required at interview stage.

Looking forward to receiving your application!

Seniority level: Entry level

Employment type: Full-time

Job function: Design, Art/Creative, and Information Technology

Industries: Hospitality

Location: Shoreditch, London, United Kingdom