Frontline Student Advice & Wellbeing Support Officer

SOAS Enterprise; Greater London; On-site; GBP 35,000 - 43,000; Full time

Job summary

A prominent university in London is seeking a Student Advice and Wellbeing Support Officer to be the first point of contact for students needing support. This role involves working in a supportive team, managing various administrative tasks, and assisting students with mental health, financial, and housing advice. Candidates should have experience in front-line administration, excellent communication skills, and proficiency in IT. This is a fixed-term position based in Greater London, offering competitive salary and impactful work.

Qualifications

• Experience of working in a front-line office administration and/or receptionist role.
• Ability to communicate clearly and effectively with others.
• Ability to deal with sensitive and stressful situations.
• Proficient IT skills, including Microsoft Office and internet skills.
• Ability to manage financial invoicing and other financial administration.

Responsibilities

• Be the first point of contact for students needing support.
• Support various Student Advice & Wellbeing services.
• Manage a busy inbox and prioritise tasks.
• Administrative support for the Head of Advice and Wellbeing.

Skills

Front-line office administration

Communication skills

Dealing with sensitive situations

Proficient IT skills

Financial administration

Tools

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Job description

A prominent university in London is seeking a Student Advice and Wellbeing Support Officer to be the first point of contact for students needing support. This role involves working in a supportive team, managing various administrative tasks, and assisting students with mental health, financial, and housing advice. Candidates should have experience in front-line administration, excellent communication skills, and proficiency in IT. This is a fixed-term position based in Greater London, offering competitive salary and impactful work.