Front of House Team Member

Nuffield Health Brentwood; Letchworth; On-site; GBP 27,000; Part time

Job summary

A leading health and fitness organization in Letchworth is seeking a Front of House Team Member to provide exceptional customer service. The role entails greeting members, supporting the café, and maintaining a friendly environment. Ideal candidates should possess strong communication skills, basic computer literacy, and be willing to undertake specific training. Benefits include free gym membership and various health rewards. Join us to create a meaningful future.

Benefits

Free gym membership

Health assessments

Retail discounts

Pension options

Qualifications

• Confidence and empathy to provide excellent customer care.
• Flexibility, motivation, and initiative.
• Ability to swim to a high standard.

Responsibilities

• Provide exceptional customer service to all club visitors.
• Support the reception and café areas.
• Create a friendly and professional environment.

Skills

Customer care

Communication skills

Basic computer skills

Tools

Word

Excel

Job description

Front of House Team Member
Letchworth FWC | Permanent | Part time
£26,166.40 pro rata
24 hours per week

Making a great first impression is really important. That’s why we need the right person to join us and help greet our members and visitors to the club. What matters is that you have both the confidence and empathy to provide excellent customer care to all sorts of people. It starts with you.

As a Front of House Team Member at our gym, you’ll bring great communication skills, both face‑to‑face and over the phone. You’re flexible, motivated and show plenty of initiative. You also have basic computer skills, including Word and Excel.

Responsibilities

• Provide exceptional and efficient customer service to everyone who visits our club
• Support the smooth running of our reception and café areas
• Help us create a friendly, relaxing and professional environment
• Give a warm welcome, answering queries in a caring and helpful way, making sure everyone feels valued
• Support the café team, with preparing and serving fresh, healthy and nutritional food and drinks
• Be able to swim to a high standard and be willing to undergo training at site, due to covering Lifeguard breaks

Benefits

We want you to love coming to work, feeling healthy, happy and valued. That’s why we’ve developed a benefits package with you in mind. Here, you can choose from a range of fitness, lifestyle, health and fitness wellbeing rewards, such as free gym membership, health assessments, retail discounts and pension options. At Nuffield Health, we take care of what’s important to you.

Join Nuffield Health and create the future you want, today.

It starts with you.

If you like what you see, why not start your application now? We consider applications as we receive them and reserve the right to close adverts early (for example, where we have received an unprecedented high volume of applications). So it’s a good idea to apply right away to ensure you’re considered for this role.