Front of House Team Member

Heritage Pubs; Letchworth; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading pub operator is seeking a Front of House Team Member in Letchworth. The role involves preparing and serving food and drinks, and creating a positive experience for guests. Ideal candidates will have strong teamwork and communication skills, and be committed to maintaining a safe environment. The company offers various perks, including discounts and flexible working arrangements.

Benefits

25% off food and drink

Online benefits portal

VIP entry to pubs

Hotel discounts

Flexible working

Corporate gym discounts

Discounted dental insurance

Early access to earned wages

Qualifications

• Ability to connect with team and create a positive guest experience.
• Willingness to prepare and serve food and drinks.
• Commitment to maintaining a clean and safe environment.

Responsibilities

• Help prepare and serve food and drinks.
• Offer friendly recommendations to enhance guest experience.
• Contribute to maintaining cleanliness and safety.

Skills

Teamwork

Communication

Customer Service

Job description

Location - Three Horseshoes

Front of House Team Member

About Us

Stonegate Group is the UK’s largest operator of pubs, bars, and late-night venues,including Slug & Lettuce, Be At One, and Popworld, to name a few. We’re proud of our diverse portfolio and deeply committed to creating an inclusive culture that embraces individuality in all its forms—including neurodiversity. By fostering an environment where everyone feels welcome, valued, and supported, we reflect the vibrant communities we serve and empower our people to thrive..

The Opportunity

At Three Horseshoes, we are looking for Front of House Team Members who enjoy working as part of a team. We will provide all the training and support you need to build your skills. What’s most important is your ability to connect with the team and help create a positive experience for our guests.

Can you

• Help prepare and serve our delicious food and drinks at Three Horseshoes.
• Offer friendly recommendations to enhance the guest experience.
• Contribute to maintaining a clean and safe environment for guests and team members.

A little bit about us…

We're a small batch of handpicked locals – your home for British hospitality. Regardless of the occasion, we’re here to serve great-tasting food and drink, with our guests at the heart of everything we do. A Grade-ll listed early 18th century coaching inn, the Three Horseshoes has offered hospitality to locals and passing travellers in Letchworth for over 400 years, and today is no different. We champion the traditional, serving indulgent Sunday roasts, warming pies, seasonal specials, rich desserts and more, all crafted with a pinch of the premium, and behind the bar is a wide range of cocktails, gins, wines and a host of craft and cask ales. Whether our guests are a Letchworth Garden City local or a welcome newcomer, we welcome them with long lazy lunches, hearty dinners, refreshing drinks or even Champagne brunches!

What's in it for you?

• Reward Card via the MiXR App – 25% off food and drink for you and ALL your friends across our Managed Pubs
• Stonegate Xtra Rewards – Online benefits portal offering discounts across the High Street and other retailers
• VIP entry to our Pubs and Bars
• Stonegate Hotel Discounts
• Flexible working
• Corporate Discounted Rates at David Lloyd and PureGym
• Discounted Dental Insurance
• Stream – Early access to your earned wages

If you have a disability as outlined by the Equality Act 2010 and require reasonable adjustments to be made during the recruitment process, please let us know in advance so that any support, aids or adaptations can be put in place to assist you. Please contact Three Horseshoes directly.