Front of House Team Leader - Drive Top Guest Experience

Stonegate Pub Company; Leicester; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading pub operator in the UK is seeking an experienced Front of House Team Leader to lead a vibrant team at Walkabout in Leicester. This role involves motivating staff to deliver outstanding guest experiences in a lively atmosphere. Ideal candidates will exhibit strong leadership skills, a passion for hospitality, and a commitment to creating a welcoming environment for all guests. The position offers various perks, including a reward card and discounted rates at gyms.

Benefits

25% off food and drink via Reward Card

Online discounts through Stonegate Xtra Rewards

VIP entry to pubs and bars

Discounted rates at David Lloyd and PureGym

Early access to earned wages via Stream

Qualifications

• Experience in motivating and leading a team within a hospitality environment.
• Ability to create a welcoming and inclusive atmosphere for guests.
• Must be 18 or over due to responsibilities involving the sale of alcohol.

Responsibilities

• Lead and encourage the team to provide excellent guest experience.
• Work with management on operational consistency.
• Foster a warm and inviting environment for guests.

Skills

Leadership

Motivation skills

Guest service

Job description

A leading pub operator in the UK is seeking an experienced Front of House Team Leader to lead a vibrant team at Walkabout in Leicester. This role involves motivating staff to deliver outstanding guest experiences in a lively atmosphere. Ideal candidates will exhibit strong leadership skills, a passion for hospitality, and a commitment to creating a welcoming environment for all guests. The position offers various perks, including a reward card and discounted rates at gyms.