Five-Star Front of House Coordinator & Admin (Events)

Savills Plc; England; On-site; GBP 35,000; Full time

Job summary

A leading property services firm in the United Kingdom is seeking a Front of House professional to uphold high standards of customer service. You will maintain a welcoming environment, support operational tasks, and serve as the first point of contact for all visitors. The ideal candidate has experience in the 5* customer service sector and excels in communication and service innovation. Salary is £35,000.00, with a standard workweek of 40 hours.

Benefits

Employee benefits package

Qualifications

• Previous experience in the 5* Customer Service industry required.
• Confident, professional, and assertive nature is essential.
• Ability to deal with difficult visitors in a calm manner.

Responsibilities

• Maintain presentation standards across the property.
• Provide operational support and assist with documentation.
• Serve as the primary point of contact for FOH-related queries.
• Identify opportunities for service innovation and improvement.

Skills

5* Customer Service experience

Confidence

Professional demeanor

Creativity

Tools

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Canva

Job description

A leading property services firm in the United Kingdom is seeking a Front of House professional to uphold high standards of customer service. You will maintain a welcoming environment, support operational tasks, and serve as the first point of contact for all visitors. The ideal candidate has experience in the 5* customer service sector and excels in communication and service innovation. Salary is £35,000.00, with a standard workweek of 40 hours.