Finance Administrator

Vets Now; Dunfermline; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A leading veterinary services provider is seeking a diligent Finance Administrator to join their team in Dunfermline. This full-time position offers a hybrid work model with one day a week in the office. Responsibilities include managing payments, reconciliations, and supporting the finance team. The ideal candidate will have strong attention to detail, excellent communication skills, and proficiency in Microsoft Excel. Benefits include generous annual leave, health plan, and pet care discounts. Apply today to support those who care for pets.

Benefits

7 weeks pro rata annual leave

Paid day off on your birthday

Cash Health Plan provided by Simply Health

Discounts and cashback with retailers

Family-friendly policies

UK Standard Pension contributions

Up to 50% discounted staff pet care

Paid volunteering days

Death in service of two times annual salary

Qualifications

• Strong attention to detail and ability to manage multiple priorities.
• Experience investigating discrepancies.
• Familiarity with PMS, Helix, or similar systems is an advantage.

Responsibilities

• Accurately record and allocate payments, adjustments, and refunds in our Practice Management System (PMS).
• Reconcile receipts, refunds, and credits to invoices.
• Investigate unidentified receipts and assist with correct allocation into ERP and PMS systems.
• Respond to finance queries via the shared mailbox.
• Process approved discounts and cheques, and manage banking stationery.
• Support monthly reconciliations and contribute to annual external audits.
• Provide training to clinics on payment processing and compliance with company policies.
• Ensure GDPR compliance and maintain confidentiality in all financial operations.

Skills

Attention to detail

Communication skills (written and verbal)

Problem-solving mindset

Proficiency in Microsoft Excel

Customer service experience

Tools

Practice Management System (PMS)

MS Office applications

Job description

Finance Administrator – Full Time

Hybrid – 1 day a week at our office in Dunfermline (Wednesday)

Monday – Friday 9am – 5pm

£26,000 DOE plus benefits

Be part of something bigger. Join our Finance Team at Vets Now

At Vets Now, we’re proud to care for pets in their time of need and just as proud to care for the people who make that possible. Behind every vet, nurse, and support team member is a dedicated group of professionals ensuring everything runs smoothly. Right now, we’re looking for a Finance Administrator to join our Finance team in Dunfermline.

You’ll be part of a supportive team that values accuracy, collaboration, and continuous improvement. This is a fantastic opportunity to develop your finance skills in a dynamic environment.

the role involves

As our Finance Administrator, you’ll be key in ensuring financial accuracy and smooth banking operations across the business. You’ll be responsible for recording and allocating payments, reconciling transactions, and supporting clinics and hospitals with finance queries.

Your day-to-day responsibilities will include:

• Accurately record and allocate payments, adjustments, and refunds in our Practice Management System (PMS).
• Reconcile receipts, refunds, and credits to invoices.
• Investigate unidentified receipts and assist with correct allocation into ERP and PMS systems.
• Respond to finance queries via the shared mailbox.
• Process approved discounts and cheques, and manage banking stationery.
• Support monthly reconciliations and contribute to annual external audits.
• Provide training to clinics on payment processing and compliance with company policies.
• Ensure GDPR compliance and maintain confidentiality in all financial operations.

Who we’re looking for

We’re looking for someone who has:

• Strong attention to detail and ability to manage multiple priorities.
• Excellent communication skills, both written and verbal.
• Problem-solving mindset with experience investigating discrepancies.
• Proficiency in Microsoft Excel and MS Office applications.
• Experience handling customer queries and disputes.
• Familiarity with PMS, Helix, or similar systems is an advantage.

Why Vets Now?

Working at Vets Now means being part of a community that truly cares. We value collaboration, compassion, and commitment – not just to animals, but to each other. You’ll be supported, appreciated, and empowered to grow in your role and beyond. Benefits include:

• 7 weeks pro rata annual leave
• Your birthday as a paid day off
• Cash Health Plan provided by Simply Health
• Vets Now For You – reward gateway giving discounts and cashback with 100’s of retailers
• Family-friendly policies including sick, maternity, paternity and adoption pay schemes
• UK Standard Pension contributions – 5% Employee/3% Employer
• Up to 50% discounted staff pet care
• Paid volunteering days
• Death in service of two times annual salary

Ready to join a team that puts people first?

Apply today and help support the people who care for pets when they need it most.