Field Service Technician - Product Inspection

Mettler-Toledo International Inc.; Swindon; On-site; GBP 30,000 - 40,000; Full time

Job summary

A global leader in precision instruments is seeking a proactive Field Service Technician in Swindon, England. In this role, you will ensure equipment reliability through maintenance and installation while providing exceptional customer service. The ideal candidate will have hands-on experience in electrical, electronic, or mechanical engineering and enjoy traveling to customer sites. This position offers numerous benefits including career development opportunities and a strong emphasis on work-life balance.

Benefits

Global career development opportunities

Agile and flexible working arrangements

Family-friendly policies and flexible patterns

Strong work-life balance with 25 days’ annual leave plus Bank Holidays

Employee health and wellbeing programs

Trustee-based pension scheme and life assurance

Qualifications

• Strong hands-on experience in diagnosing faults and carrying out repairs.
• Excellent communication skills when dealing with customers.

Responsibilities

• Carry out routine performance verification and preventative maintenance.
• Install and commission new equipment.
• Diagnose and rectify equipment breakdowns efficiently.
• Promote audits, calibrations, and validation activities.
• Meet KPIs and complete all administrative tasks on time.
• Travel regularly to customer sites.
• Manage and maintain stock effectively.

Skills

Customer-facing service experience

Technical expertise in electrical, electronic, and mechanical engineering

Job description

Our Opening and Your Responsibilities

Are you passionate about delivering exceptional customer service and equipped with a strong background in electrical, electronic, or mechanical engineering? We’re looking for a proactive and skilled Field Service Technician to carry out both reactive and preventative service work—including installation, commissioning, certification, and maintenance of our product inspection and systems equipment.

Join Mettler Toledo where quality is at the core of everything we do, and customer satisfaction drives every decision. This is your opportunity to grow your career in a dynamic, supportive environment that values continuous learning and professional development.

Apply now and become part of a dedicated team delivering excellence every day!

Key Responsibilities

• Carry out routine performance verification and preventative maintenance
• Install and commission new equipment
• Diagnose and rectify equipment breakdowns efficiently
• Promote audits, calibrations, and validation activities
• Meet KPIs and complete all administrative tasks on time
• Travel regularly to customer sites
• Manage and maintain stock effectively

What You Need to Succeed

What We’re Looking For

• Customer-facing service experience: You’ll be confident working directly with customers, understanding their needs, resolving issues on‑site, and communicating clearly and professionally.
• Technical expertise: Strong hands‑on experience in electrical, electronic, and mechanical engineering. You’ll be comfortable diagnosing faults, carrying out repairs, and performing maintenance across a range of systems

Our Offer to You

• Global career development opportunities.
• Agile and flexible working arrangements.
• Family‑friendly policies and flexible patterns.
• Culture fostering creativity, autonomy, and success.
• Commitment to learning and career progression.
• Strong work‑life balance with 25 days’ annual leave plus Bank Holidays, increasing to 29 days.
• Option to buy or sell up to 5 additional leave days.
• Employee health and wellbeing focus, including BUPA healthcare and Employee Assistance Program.
• Trustee‑based pension scheme and life assurance at four times salary.
• Fun, inclusive culture with team‑building and charity events.

About Mettler Toledo

METTLER TOLEDO is a global leader in precision instruments and services. We are renowned for innovation and quality across laboratory, process analytics, industrial, product inspection, and retailing applications. Our sales and service network is one of the most extensive in the industry. Our products are sold in more than 140 countries, and we have a direct presence in approximately 40 countries. For more information, please visit www.mt.com.

Equal Opportunity Employment

We promote equal opportunity worldwide and value diversity in our global workforce, which reflects the diversity in the many countries in which we operate internationally. Our commitment to Equal Opportunity and Diversity begins with our recruitment and selection process. We will ensure that individuals with disabilities are provided reasonable adjustments to participate in the job application or interview process. If you consider yourself to have a disability or learning difficulty which means you are unable to complete the application process online, please get in touch by email to [e-mail] so that we can make alternative arrangements for you. For more information on our commitment to Sustainability, Diversity and Equal Opportunity please visit us here.