Field-Based UC Engineer: Install, Diagnose & Support

Onecom; Remote; GBP 60,000 - 80,000; Full time

Job summary

A leading communication technology provider in the UK is seeking a skilled UC Engineer. This role involves installing and maintaining UC systems across various sites, providing excellent customer support, and collaborating with teams to resolve technical issues. The ideal candidate will have strong networking knowledge and a professional-level accreditation in UC Engineering. Competitive perks and a positive work environment are offered.

Benefits

25 days holidays + bank holidays

Birthday day off

EV Scheme: Lease a new electric car

9% combined pension contribution

Quarterly and annual employee awards

24/7 access to mental health support

Free breakfast & fresh fruit

Qualifications

• Professional-level accreditation in UC Engineering across Voice, Collaboration, Contact Centre, and Cloud technologies.
• Experience with ISDN, SIP, and diagnostic tools is preferred.
• Strong problem-solving abilities and attention to detail are essential.

Responsibilities

• Install UC systems and associated applications at customer sites across the UK.
• Provide ongoing maintenance and support for UC solutions.
• Deliver telephone support and remote diagnostics to customers.

Skills

Professional-level accreditation in UC Engineering

Strong working knowledge of networking technologies

Experience with ISDN, SIP, and diagnostic tools

Excellent IT skills

Sharp problem-solving abilities

Outstanding attention to detail

Positive attitude towards customer service

Confident communication skills

Team player

Job description

A leading communication technology provider in the UK is seeking a skilled UC Engineer. This role involves installing and maintaining UC systems across various sites, providing excellent customer support, and collaborating with teams to resolve technical issues. The ideal candidate will have strong networking knowledge and a professional-level accreditation in UC Engineering. Competitive perks and a positive work environment are offered.