Facilities & Front-of-House Concierge

Dxglobal; Manchester; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading facilities management company based in Manchester is looking for a Facilities Coordinator. This role includes responsibilities such as managing front-of-house services, supporting health and safety compliance, and ensuring client satisfaction through exceptional service. The ideal candidate will have a minimum of 3 years of experience in a customer-facing role, possess strong administrative and IT skills, and be well-versed in booking systems like Condeco. A professional demeanor and reliability are essential for success in this position.

Qualifications

• Minimum of 3 years experience in front of house or customer-facing roles.
• Experience in a corporate, hospitality, or retail environment.
• Ability to maintain confidentiality and discretion.

Responsibilities

• Assist in managing maintenance issues and liaising with service teams.
• Support health and safety compliance and risk assessments.
• Manage client visits and meeting room bookings efficiently.
• Provide concierge services to clients and visitors.

Skills

Customer service skills

Attention to detail

IT skills

Administrative skills

Tools

Condeco or equivalent room booking systems

Job description

A leading facilities management company based in Manchester is looking for a Facilities Coordinator. This role includes responsibilities such as managing front-of-house services, supporting health and safety compliance, and ensuring client satisfaction through exceptional service. The ideal candidate will have a minimum of 3 years of experience in a customer-facing role, possess strong administrative and IT skills, and be well-versed in booking systems like Condeco. A professional demeanor and reliability are essential for success in this position.