Eyewear Retail Associate - Training & Benefits

The Boots Company PLC; Bromley; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading retail health firm in Bromley is seeking a Retail Assistant to enhance customer experiences at their Boots Opticians store. In this role, you will greet customers, assist with eye-tests, and provide aftercare support, ensuring high standards are maintained. Opportunities for professional development are provided through a robust training program. This position emphasizes the importance of customer care and provides a diverse and inclusive working environment.

Benefits

Discretionary quarterly bonus

Generous employee discounts

Career development opportunities

Enhanced maternity/paternity/adoption leave pay

Flexible benefits scheme

24/7 counselling and support

Qualifications

• Experience in a retail or clinical environment appreciated.

Responsibilities

• Order, dispense, and collect glasses and contact lenses.
• Support with eye-tests and pre‑screening activities.
• Provide aftercare support through repairs and adjustments.
• Complete operational and administrative tasks associated with dispensing prescriptions.
• Maintain shop floor standards.

Skills

Passion for customer care

Desire to learn

Job description

A leading retail health firm in Bromley is seeking a Retail Assistant to enhance customer experiences at their Boots Opticians store. In this role, you will greet customers, assist with eye-tests, and provide aftercare support, ensuring high standards are maintained. Opportunities for professional development are provided through a robust training program. This position emphasizes the importance of customer care and provides a diverse and inclusive working environment.