Experience Strategist - Hybrid CX & Brand Experience

Craft Agency Ltd; Manchester; Hybrid; GBP 50,000 - 65,000; Full time

Job summary

A creative agency in Manchester seeks an Experience Strategist to collaborate with the design team and drive impactful brand experiences. This role involves translating business opportunities into creative solutions and requires a strong background in design strategy, particularly in customer experience and retail. The ideal candidate will have a proven track record in delivering successful concepts and a passion for cultural trends. The position offers a salary between £50,000 and £65,000 and hybrid working options.

Benefits

Competitive salary

Hybrid working

Learning and development opportunities

Collaborative environment

Work with world-leading clients

Qualifications

• Strong background in design strategy, ideally customer experience and retail.
• Proven track record of delivering successful concepts and experiences.
• Ability to turn insights into actionable strategies.

Responsibilities

• Collaborate with design team to create impactful experiences.
• Translate business opportunities into creative briefs.
• Research trends and analyse audiences to guide work.

Skills

Analytical mindset

Passion for storytelling

Design strategy

Attention to detail

Collaboration with teams

Job description

A creative agency in Manchester seeks an Experience Strategist to collaborate with the design team and drive impactful brand experiences. This role involves translating business opportunities into creative solutions and requires a strong background in design strategy, particularly in customer experience and retail. The ideal candidate will have a proven track record in delivering successful concepts and a passion for cultural trends. The position offers a salary between £50,000 and £65,000 and hybrid working options.