Executive Assistant

thebigword Group; Leeds; Hybrid; GBP 30,000 - 45,000; Full time

Job summary

A prominent international translation company is looking for an Executive Assistant to the COO based in Leeds. This hybrid role requires supporting the senior leadership team through effective calendar management, communication, and operational assistance. The ideal candidate will have proven experience in high-level administrative roles, excellent organizational skills, and the ability to handle sensitive information discreetly. You'll thrive in a fast-paced environment, ensuring seamless operations and supporting company initiatives.

Qualifications

• Proven experience in executive support or a similar high-level administrative role.
• Exceptional organization and time-management skills.
• Excellent written and verbal communication skills.

Responsibilities

• Oversee the COO's complex schedule and email correspondence.
• Serve as the primary liaison between the COO and stakeholders.
• Organize and document key meetings, ensuring action items are tracked.

Skills

Executive support

Communication skills

Time management

Organizational skills

Discretion

Problem-solving

Job description

The Role Unveiled

Join thebigword as our Executive Assistant for the Chief Operating Officer (COO), where you’ll play a central role in supporting our COO and the wider Senior Leadership Team. This is a key position for someone who thrives in a fast-moving environment and enjoys being at the heart of operational excellence.

You’ll not only manage high-level scheduling, coordination, and organisation for the COO, but also work closely with senior leaders to help ensure business targets are met, company procedures are followed, and key initiatives stay on track. Your ability to anticipate needs, streamline processes, and maintain structure will be essential in keeping our leadership team aligned and focused on delivering results.

Based in our Leeds office on a hybrid basis, you’ll also be a welcoming presence for colleagues and visitors—playing an important role in our day-to-day office operations and ensuring everything runs smoothly behind the scenes.

Your Role in Action

Your role will be a blend of strategic coordination and operational responsibility:

• Calendar & Inbox Management: Oversee the COO's complex schedule and email correspondence, ensuring efficient time management and prioritisation.


• Communication & Relationship Management: Serve as the primary liaison between the COO and internal/external stakeholders, handling interactions with discretion and professionalism.


• Meeting Coordination & Follow-Up: Organise, attend, and document key meetings, ensuring action items are tracked and executed within defined timelines.


• Project & Task Management: Support Company-led initiatives, research projects, and ad hoc assignments with efficiency and confidentiality.


• Document Preparation & Reporting: Draft, review, and edit documents, presentations, and reports to support decision-making.


• Travel & Logistics Coordination: Arrange business travel, accommodations, and transportation for the COO, and where required, the senior team.


• Event Planning & Execution: Organise corporate events, ensuring flawless execution from start to finish.


• Office Operations & Support: Assist in maintaining a well-run office environment, ensuring smooth day-to-day operations. Other administrative duties as required.


• Senior Leadership Assistance: Provide additional support to other senior leaders as needed, contributing to the overall efficiency of the leadership team.

The Perfect Match: Your Skills & Talents

We’re seeking an experienced Executive Assistant/Personal Assistant who can operate with confidence, discretion and strategic awareness. You’ll bring the ability to manage complex schedules, maintain clear communication, and drive efficiency in a fast-paced, ever-changing environment.

You will bring:

• Proven experience in executive support or a similar high-level administrative role


• The ability to engage, influence and support the leadership team, ensuring goals, priorities and deadlines are consistently met


• Exceptional organisation and time-management skills, with strong attention to detail and the ability to manage multiple priorities


• Agility and adaptability, thriving in fast-paced environments with shifting demands


• Excellent written and verbal communication skills, ensuring clarity and professionalism at all times


• Strong judgement, with the ability to make sound decisions and prioritise effectively


• A high degree of discretion and integrity when handling confidential and sensitive information


• A proactive, solutions-focused approach, anticipating challenges and resolving issues before they escalate