Exams & Student Services Assistant (Hybrid)

BPP Education Group; Nottingham; Hybrid; GBP 25,000; Full time

Job summary

A leading training provider in healthcare based in Nottingham seeks a detail-oriented Shared Services Assistant. In this role, you will provide essential administrative support across exams and certifications while maintaining student records. Successful candidates should have strong organizational skills, prior administrative experience, and be proficient in MS Office, especially Excel. The position offers a competitive salary and benefits including hybrid working arrangements and additional annual leave.

Benefits

Flexible working

Free Parking

Additional Annual Leave

Life Assurance

Employee Assistance Programme

Qualifications

• Experience managing communications via email, telephone, and service desk.
• Ability to track attendance and exam completions.
• Skills in maintaining accurate student records.

Responsibilities

• Acting as a point of contact for program and learner enquiries.
• Registering learners onto exams and managing certifications.
• Facilitating communication among clients, learners, and course tutors.

Skills

Prior experience in an administrative role

Excellent communication and interpersonal skills

Strong organizational skills

IT literacy with strong MS Office competency

Ability to multitask

Positive and proactive attitude

Tools

MS Excel

Job description

A leading training provider in healthcare based in Nottingham seeks a detail-oriented Shared Services Assistant. In this role, you will provide essential administrative support across exams and certifications while maintaining student records. Successful candidates should have strong organizational skills, prior administrative experience, and be proficient in MS Office, especially Excel. The position offers a competitive salary and benefits including hybrid working arrangements and additional annual leave.