Event Operations Leader – Hospitality & Guest Experience

Ennismore; City of London; On-site; GBP 35,000 - 50,000; Full time

Job summary

A hotel management company in London is seeking an experienced Event Operations Manager to oversee events and lead the team at The Hoxton, Shepherd's Bush. Responsibilities include managing guest experiences, collaborating with teams for seamless service, and ensuring high standards of hospitality. Ideal candidates will have 2+ years in event operations and a passion for creating memorable experiences. This role offers competitive holidays, perks, and opportunities for progression.

Benefits

28 days holidays

Health cash plan

Free meals during shifts

Discounts across Ennismore brands

Annual diversity and inclusion events

Qualifications

• 2+ years’ experience in a hospitality event operations management role.
• Exceptional attention to detail in a fast-paced environment.
• Strong communication skills and a passion for hospitality.

Responsibilities

• Manage events and ensure a seamless experience for guests.
• Lead and motivate your team to provide top-notch service.
• Collaborate with central teams for excellent guest experiences.

Skills

Leadership

Hospitality

Communication

Attention to detail

Flexibility

Tools

Micro Fidelio Opera

Job description

A hotel management company in London is seeking an experienced Event Operations Manager to oversee events and lead the team at The Hoxton, Shepherd's Bush. Responsibilities include managing guest experiences, collaborating with teams for seamless service, and ensuring high standards of hospitality. Ideal candidates will have 2+ years in event operations and a passion for creating memorable experiences. This role offers competitive holidays, perks, and opportunities for progression.