Estates Booking and Utilisation Officer

Transformationunitgm; Gloucester; On-site; GBP 31,000 - 38,000; Full time

Job summary

A prominent healthcare provider in Gloucester seeks an Estates Booking and Utilisation Officer for a 12-month contract. This role involves managing internal and external space bookings, supporting space utilisation projects, and ensuring compliance with health and safety standards. The ideal candidate will have a degree or equivalent experience, with strong organizational and communication skills. The salary ranges from £31,049 to £37,796 per annum, offering a chance to join a respected team committed to outstanding care.

Benefits

Free car parking

27 days leave plus bank holidays

Training and development opportunities

Generous NHS pension

Qualifications

• Proven experience of working unsupervised in an administrative office environment.
• Experience of developing and implementing policies and procedures.
• Knowledge of Property and Building Services, terminology and processes.

Responsibilities

• Coordinate and manage internal and external room bookings.
• Source and negotiate external venues, manage contracts.
• Assist with the implementation of new space proposals.
• Produce reports on space utilisation and financial spend.

Skills

Organizational skills

Negotiation skills

Attention to detail

Communication skills

Education

Degree level education or equivalent experience

RICS modules in Land Law and Property Management

Job description

Main area Estates & Facilities Grade Band 5 Contract 12 months (12 months fixed-term contract from start date) Hours Full time - 37.5 hours per week Job ref 327-25-1077

Employer Gloucestershire Health and Care NHS Foundation Trust Employer type NHS Site Rikenel Town Gloucester Salary £31,049 - £37,796 per annum Salary period Yearly Closing 04/01/2026 23:59

Estates Booking and Utilisation Officer

Band 5

We love what we do and we think you will, too!

At Gloucestershire Health and Care NHS Foundation Trust (GHC), we provide joined‑up mental health, physical health and learning disability services to people of all ages across Gloucestershire. We run community hospitals and provide care and support in people’s own homes and in a range of other locations across the county .

We are on a mission to enable people to live the best life they can and we have a vision to work together to provide outstanding care . We put people at the heart of our services, focusing on personalised care by asking ‘what matters to you ’.

We’re passionate about making sure that everyone can contribute to achieving our mission and w e are continually working to support healthy and happy high‑quality team s in all areas of the Trust .

Our application process aims to understand each candidates knowledge, skills and experience. We have found that candidates that use AI to generate their answers can lack specificity and fail to address key criteria outlined in the job description.

It is really important to personalise your application to convey your individual skills, knowledge, and experiences effectively and for us to understand why you are applying for this role with GHC. We discourage over reliance on AI‑generated applications as it will lessen your chances of success in securing an interview with us .

Job overview

This role is offered on a fixed term/secondment basis for 12 months.

Internal applicants who wish to be considered for a secondment opportunity should discuss with their line manager the suitability of a possible secondment

We are looking for a highly organised and proactiveEstates Booking and Utilisation Officer to join our Estates team. This is an exciting opportunity to play a key role in managing internal and external space bookings, venue contracts, and supporting space utilisation projects across the Trust.

You will work closely with the Property Manager to ensure effective use of Trust‑owned spaces and external venues, delivering value for money and compliance with health and safety standards. The role involves coordinating bookings, maintaining accurate records, and supporting change management initiatives to improve space efficiency.

Main duties of the job

• Coordinate and manage internal and external room bookings, ensuring accurate records and compliance with Trust policies.
• Source and negotiate external venues, manage contracts, and maintain a database of approved venues.
• Support space planning projects, including moves, reconfigurations, and feasibility studies.
• Produce reports on space utilisation and financial spend.
• Liaise with Procurement, Finance, and Estates teams to ensure smooth processes.
• Deliver training and guidance on booking systems and space planning tools.
• Travel across multiple Trust sites and external venues as required.

The qualification, training, and experience requirements for the role are outlined in the Job Description and Person Specification.

Working for our organisation

We have a skilled and dedicated workforce of over 5000 colleagues working in a diverse range of services over 55 sites and within people’s homes. We strive to enable a welcoming workplace culture that builds and celebrates civility, inclusivity and diversity, while providing a sense of belonging and trust.

Annual staff surveys, regular Pulse surveys and other engagement opportunities provide our people with lots of opportunity to tell us about their experiences of working with us. In the latest staff survey, 61% of colleagues gave us their views. It was great to hear that:

• 72% of colleagues would recommend the Trust as a place to work, ranking us 1st for Provider Trusts in the South West region on this question.
• 76% would recommend the standard of care provided in our services if a friend or relative needed treatment, also ranking us 1st in the South West region.
• 81% said that care of patients and service users is the Trust’s priority, compared with an average in comparable NHS Trusts in England of 64%.

This high‑level overview shows we are in a healthy position, with higher scores than average for comparable organisations, alongside a great response rate, indicating good staff engagement. However, we also know we have plenty of room for improvement in many areas. To that end, we continue to prioritise and invest in our commitment to genuinely becoming a Great Place to Work with consistent top‑quartile performance in the annual staff survey and Pulse surveys.

Detailed job description and main responsibilities

• To lead on the management of the Trust’s internal and external room booking information held within multiple systems. This includes maintaining accurate records of venue contracts, booking agreements, and any occupancy data or space utilisation metrics.
• To assist with the implementation of new space proposals which may involve decommissioning space, re‑configuration of space, move management, undertaking feasibility studies, straightforward design tasks, developing implementation plans and timelines, and the co‑ordination of external consultants and contractors.
• To support the change management process in delivering space utilisation improvements within the Trust.

The postholder will be required to understand and comply with appropriate legislation and best practice guidance and implement modern workplace standards in the solutions provided. The postholder will be expected to work across multiple sites Trust wide (both clinical and non‑clinical) within a range of premises that are either owned, leased, licenced or that have ad hoc arrangements in place. The postholder is expected to work autonomously, within their remit, and manage their own workload. The postholder will be responsible for seeking support and sign off of proposed solutions from Trust advisors, such as the Health and Safety advisor, the Trust Fire Advisor, and the Infection Prevention and Control Team, as appropriate. Educated to degree level and/or equivalent recognised knowledge and experience. Excellent numeracy and literacy skills. RICS modules in Land Law and Property Management. Previous experience of working within the NHS.

Experience and Knowledge

• Proven experience of working unsupervised in a busy administrative office environment
• Experience of developing and implementing policies and procedures
• Knowledge of Property and Building Services, terminology and processes, including understanding the meaning of legal terms and references
• Understanding of space planning principles and property layouts

When joining us, as well as becoming part of a team that makes a difference, we also offer:

• Free car parking at many of our sites
• 27 days leave plus bank holidays, increasing up to 33 days with long service
• A broad range of training and development opportunities, including apprenticeships up to Level 7 qualification.
• A multi-professional preceptorship programme for all Newly Qualified; Nurses, Nursing Associates, Internationally Educated Practitioners, Allied Health Professionals and Return to Practice Practitioners.
• Generous NHS pension and enhanced pay when if you work unsocial hours
• Flexible, family friendly and agile working opportunities
• Recognition and long service awards
• Fast Track physiotherapy
• Access to discounts and salary sacrifice schemes; including Cycle to Work, Car scheme and discounts on travel, leisure and retailers.

Applicants are advised to apply early as if a large number of applications are received for this post, we reserve the right to close the vacancy prior to the advertised date. Good luck with your application.

For more information please see the attached 'Additional Information for Applicants' document.

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