Entry-Level Triage Analyst - Remote Security Ops

Proofpoint, Inc.; Reading; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

A leading cybersecurity firm based in the United Kingdom seeks an Associate Triage Analyst to support alert triage and operational checks. Responsibilities include monitoring customer events, escalating issues as needed, and providing reporting metrics. Candidates should have experience with data analysis and customer service, along with proficiency in Microsoft Excel. The role offers competitive compensation, comprehensive benefits, and a flexible work environment, including remote options.

Benefits

Competitive compensation

Comprehensive benefits

Learning & Development opportunities

Flexible work environment

Qualifications

• Experience analyzing data from large datasets.
• Experience in customer service.
• Ability to work as part of a team.

Responsibilities

• Assist with monitoring events for PCMS customers.
• Escalate necessary events to clients via approved paths.
• Support internal teams with metrics and reporting.

Skills

Data analysis

Customer service

Team collaboration

Microsoft Excel

Microsoft Office Suite

Job description

A leading cybersecurity firm based in the United Kingdom seeks an Associate Triage Analyst to support alert triage and operational checks. Responsibilities include monitoring customer events, escalating issues as needed, and providing reporting metrics. Candidates should have experience with data analysis and customer service, along with proficiency in Microsoft Excel. The role offers competitive compensation, comprehensive benefits, and a flexible work environment, including remote options.