Enterprise Customer Enablement Manager – Weave Platform

Applied Intuition Inc.; Greater London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading design platform company is seeking a Customer Enablement Manager in London to work with large customers, help them unlock the value of Figma Weave, and deliver tailored strategies for adoption. The ideal candidate will have over 4 years of experience in customer-facing roles, strong communication skills, and a history of driving impactful adoption outcomes. The role involves managing the customer experience, collaborating with internal teams, and delivering training sessions. This position celebrates diversity and encourages suitable candidates to apply.

Qualifications

• 4+ years of experience in Customer Success, Customer Enablement, or Account Management.
• Ability to connect with a wide range of customer personas.
• Strong product knowledge and consultative approach.

Responsibilities

• Manage the adoption journey for large customers.
• Understand customer goals and use data to inform strategies.
• Build relationships with stakeholders across roles and departments.
• Deliver live training sessions customized to customer needs.

Skills

Excellent communication skills

Customer-focused approach

Product knowledge

Ability to adapt to customer needs

Collaboration skills

Education

4+ years in Customer Success or related

Job description

A leading design platform company is seeking a Customer Enablement Manager in London to work with large customers, help them unlock the value of Figma Weave, and deliver tailored strategies for adoption. The ideal candidate will have over 4 years of experience in customer-facing roles, strong communication skills, and a history of driving impactful adoption outcomes. The role involves managing the customer experience, collaborating with internal teams, and delivering training sessions. This position celebrates diversity and encourages suitable candidates to apply.